Question about Computers & Internet
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Posted on Jan 02, 2017
You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset: - unplug the coax cable from the back of the modem - Push and hold the "reset" button in for 15 seconds - Allow the modem 30 seconds to reinitialize and then plug the coax cable back in. Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.
Posted on Aug 13, 2007
SOURCE: Wi-Fi isn't working
This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?
Posted on Apr 09, 2009
All routers will only work with ethernet. You would need to get an ethernet card installed in your computer. You can probably buy one for about 20.00 at Walmart. If you don't want to do this you can purchase a usb/ethernet adapter and still use the usb port on your computer. You can purchase one of these for around 5.00's on ebay. Just go to ebay and search for usb/ethernet adapter. Please rate if this has helped. Thanks.
Posted on Apr 10, 2009
SOURCE: Arris cable modem
if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.
Power light flashing=bad
Posted on Jul 04, 2009
I just had a tech out yesterday regarding this problem on a TM402 - restarts under high network saturation (big uploads or downloads). According to the tech, this is a know issue. Comcast upgraded their network to support multiple carriers (called channel bonding) dynamically. Due to this upgrade, when your modem is demanding high bandwidth for large downloads, essentially, it requests an additional carrier (or channel)...when that request is initiated, the modem's hardware (and firmware) can't connect to more than one channel at a time, therefore, it "gets confused" and restarts itself to attempt to fix the problem. I upgraded to the TM602, and the problem is still there. This is because the channel bonding feature requires a Docsis 3.0 capable modem. The Arris TM702 is the first in the Arris line to offer docsis 3.0. I called Comcast and they are upgrading me to the Arris TM702 (which is a 50M down/10M up service, btw) for an additional $30/month - well worth it for the stability which I require.
As far as Comcast saying that it's fine, call them back with the information I provided, and ask to get you to a tech who can better service your needs...unfortunately, the "tier 1" techs don't have a clue.
Posted on Dec 07, 2009
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