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Skipping Issues with DirecTV DVR

Sometimes my DVR skips (audio and picture) during live TV. It usually starts out very sporadic and then increases in frequency. The only solution that I've found is to completely power down the DVR, wait a few seconds, then power it up. The DVR then runs diagnostics and then works fine for a few months before I have to repeat the power down process. Any ideas on what's causing this?

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Posted on Jan 02, 2017

  • 308 Answers

SOURCE: DirecTV DVR Shuts Down and Re-boots Without Warning

With the DVR up and operating well I would lift up one corner about 1/2 inch and drop it to see if that causes it to malfunction. If it does, then you likely have one or more bad solder connections inside that need repair. If no change is noted, then it could possibly be defective capacitors or a voltage regulator going bad on you. There is also a possibility that it could be a worn recepticle the unit is plugged into, as a power interruption may be all it needs to reboot.

Posted on Dec 29, 2006

  • 27 Answers

SOURCE: programming the directv remote to program a sony audio receiver

Go through the process of setting up the remote again instead of trying the volume first use the power off button. In my experience, Sony receivers can be picky and power cycling "will" insure the code set, then try the volume.

Posted on Mar 09, 2007

  • 40 Answers

SOURCE: Motorola DVR headphone problem.

are you connecting the headphones to the tv or cable box. Also is there any home theater systems being used in this setup

Posted on Apr 05, 2007

  • 86 Answers

SOURCE: Direct TV DVR "skipping" like a dvd

You have an internal hard drive error. You will need a new box.

Posted on Jan 22, 2008

SOURCE: Direct TV/Olevia 247 audio skipping

I have the same problem with comcast HD, completly useless talking to them, they do nothing to assist

Posted on Jul 01, 2008

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kmej350,

Thank you for bringing that to someone's attention as I would love to help you with it! If you need the receiver replaced, you can feel free to email me your account number so I can see about getting a replacement shipped to you! My email address is michael.lemar@dish.com and I'll look forward to the opportunity of getting this taken care of for you so you can start to enjoy your programming!

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I have the same set, SD satellite going into S-Video. Some channels on S-Video, as well as digital broadcast over the air, have noise at the top, in my case it looks like 'dancing' white line(s) With 'just scan' it is visible but if I do "4:3" or whatever the native aspect ratio is with the "p.size" button on the remote it goes away. Hope this helps. You might skipping the HK and go right into the S-video as an experiment. I have been reading that this set sometimes does not size properly with certain brands/types of equipment.

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I have the same problem with comcast HD, completly useless talking to them, they do nothing to assist

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You have an internal hard drive error. You will need a new box.

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Have either of your tried unhooking the HDMI connector if you are using it and try component?

What software are you running on the unit. The HR20-700 and HR20-100 just got a software update that was going to fix this problem w/ the unplayable recordings.

stephnt:
If it is erasing your content that is a good sign of a defective hard drive. These units when they boot up (after a software update) check the hard drive. If they run into a problem (bad sector) they will foolishly erase the hard drive, thus erasing everything you have recorded. If this is your 4th unit, you may want to look at your environment as well (well ventilated, good connections, etc) I'm not saying it couldn't be the unit. It took directv 14 units to get 3 working, and since I've had 2 HR20-700 refurbs that were unstable and were quickly replaced.

It might be in your best interest to invest in an external drive solution for the HR20. I, however, would be calling customer retention and having a calm, but stern chat with them about this.

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