Question about Office Equipment & Supplies
Hello, I have acquired a dell 968 aio printer, but the seller has misplaced the installation CD. Could you advise on another way to install this printer on my notebook (windows xp).Thanks.
You may download the Dell driver from http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=sup&k=968&rpp=12&p=1&subcat=dyd&rf=all&nk=f&sort=K&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav
Posted on Jul 18, 2013
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Posted on Jan 02, 2017
Just go click on the link I post and select your operating system (if its XP just use the page I post) you will see a + sign with the word printers beside it. Click the + sign and download both the driver files and the firmware files and install.
Just in case I included the link below to the Vista drivers, firmware and patch. Install all files offered.
Note: you should save all the files and burn them to disk so that you have them for later. Also if you are using XP it wouldn't hurt to download the Vista drivers to for future upgrades that Microsoft has pretty much made inevitable.
Posted on Mar 27, 2008
Hi, The problem here is that the CD has an older version of
the driver which has some known issues. Few steps will be required to fix this.
XP Printer Application
Vista Printer Application
Hope this works... Please rate your feedback!!! Thanks
Posted on Mar 02, 2009
Go to the hp website and under software/drivers they will let you download the installation software, you just have to select the printer model that you are using.
Posted on Mar 30, 2009
you can do the following steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then unplug the usb cable of the printer.
5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
PJL Language Monitor
Standard TCP/IP Port
Windows NT FAx Monitor
7.Delete any items under the ff keys:
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
11.Reinstall the latest printer driver
just send me an update if the issue won't be fixed. have a great day.
Posted on Oct 19, 2009
according to this website - its not compatible with windows 7 - scroll down and you will find your model and the windows versions it works with
It does however, mention that vista driver may work http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=82C256FF35BE4BE3E040AC0A66E91DEB&docid=366070#Issue0_11
Posted on Apr 08, 2010
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