Question about HP OfficeJet G85 All-In-One InkJet Printer

Open Question

Cartridge jam I have an hp g85 all in one inkjet. I am getting a jam error, ink cartridge holder won't move to the exchange position. As far as I can see, there is no paper jammed in the machine. The ink cartridge holder acts as if it is stuck. I had been printing before it happened. I am getting an error that says to "open door and clear cartridge jam". Cartridge won't move to the position where the cartridge goes to replace them.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: print cartridge cradle stuck

Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Posted on Dec 30, 2008

rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: Paper jam message on HP C4599 when there is no jam

I had the same problem. I called HP and went through the steps they had asked me to go through to fix it. It took about an hour. Nothing worked. They offered me a replacement. I said no, and they offered me a $150 gift card for Staples.

Posted on Sep 16, 2009

  • 3 Answers

SOURCE: Paper cartrige cradle is stuck.

print cartrige cradle is stuck clear jam then press ok in hpphotosmart 7550

Posted on Oct 09, 2009

  • 1 Answer

SOURCE: HP photosmart C4480 printer cartridge incompatible error

Well....I solved the problem......bought a new Canon printer!!

I tried everything...unplugging, cleaning everything that was mentioned above. I was onto HP online support several time, but they were absolutely no help at all...they basically told me that the cartridge must be damaged or ink dried up and to buy a new cartridge to see if the error persisted.....I don't think so!!!
I will never by HP again after having issues with the last two I have had. I love my new Canon printer it is EVERYTHING that HP wasnt.

Posted on Jan 16, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP 940C printer won't move the ink cartridge


Symptom look like carriage jammed in service station,open cover gently try to pull carriage out if its jammed, open top & side covers, release service station capping through manually rotate gears, once its released, push carriage left side, remove service station & verify why its jammed, if found any breakage replace it, or clean it..but little bit technical skill required..see the similar diagram below:
12_23_2011_1_09_32_am.gif

Dec 22, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

My office jet G85 won't print. No error messages appear,it has a new color cartridge,it copies, but won't print from my computer.


If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.

Nov 30, 2011 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

Apr 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

3 Answers

After installing re-filled ink cartridges, both color and back & white, the printer message that shows ink level still shows low level ink? How do we resolve?


Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...

2 Answers

E5 error


HI ...

This error comes in when the cartridge is not installed correct ... I would suggest you remove and then re-install the cartridge using the below steps:

Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

    05sj00081_01.jpg

  2. Press down on the semi-circular tab to release the cartridge and then remove it.


    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.


    05sj00081_06_en.gif

  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

    Note: Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.

    05sj00081_03.jpg

Installing ink cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

    Note: After confirming that the scanning unit support is fixed into position, release your hands.


    05sj00081_01.jpg

  2. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot

  3. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)

    05sj00081_04_en.gif

  4. Confirm that the ink cartridges are installed properly.



    05sj00081_04.jpg
    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  5. Fold the scanning unit support and close the scanning unit (printer cover).

  6. Wait until the preparatory operation is complete; it takes about one to two minutes.
Please vote if this helps ... Cheers :)

Jul 26, 2009 | Canon PIXMA MP150 All-In-One InkJet...

3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

3 Answers

HP G85 All says remove and check color cartridge and prints only green/blue color


This is a known issue on this machine. What I do is open the printer as if replacing the cartridge and allow the cartridge holder to move to the exchange position. Then I unplug the power cable from the back and close the printer again. Keeping your finger on the power button, plug in the power cable again. Keep the button pressed for about 10 seconds, allowing the error flag to reset. Switch on again and wait for the initialise to finsh. It sometimes takes another 5 minutes for the message to disappear but it should go eventually.

Mar 06, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

Not finding what you are looking for?
HP OfficeJet G85 All-In-One InkJet Printer Logo

Related Topics:

26 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...