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Jenn-Air Glass Door - How to Clean

Looking for dis-assembly instruction to clean inside of the glass on Jenn-Air model SVD48600P Gas/Electric range w/convection oven

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  • Diane Degermanjian Jan 27, 2008

    About a month after I purchased my Jenn Air dual fuel oven, I noticed spill marks between the glass on both ovens. I called Jenn air to complain. They sent a repairman to clean the glass When he first came he said this wasn't covered by the warranty because it was cosmetic. Finally after he made several calls to Jenn air, he cleaned the glass. He said Jenn air normally would not send a repairman to fix this and I was lucky. However, a short time later, the same problem occurred. The glass on the doors look so bad, I hang a dish towel over them so no one will notice. I feel the seal on the door window in not right and this is a design flaw.

  • beework Jul 09, 2008

    Same problem. I've been looking at an oven window with drips between the panes for a very long. Anxious to see replies. Thank you

  • Lady Jarhead Aug 10, 2008

    I've too have the very same problem. Got the same run-around from Maytag .. not their responsibility to "clean the interior glass". OK .. so how does the owner of a $1400 JennAir Stove with "disgusting grimy, grungy spills from last years' Thanksgiving turkey" clean the rotten glass? Maytag does NOT even offer a cleaning process .. nothing in the owners manual explaining the cleaning process, etc. I've owned many, many self-cleaning ovens over the years (even cheap brands) .. and NEVER have I experienced anything like this. Either there is a definite flaw in the assembly of these oven glass doors .. OR .. those of us who have the same "drip problem" were sold an appliance with defective seal .. or something along those lines. Has anyone been successful with disassembling the oven door to get to the interior glass panels? Thanks .. Helen More

  • Trudy McDonald Aug 19, 2008

    Called Jenn-air with the same problem - getting condensation between the oven glass when broiling & it has left unsightly streaks. I feel it is a vaulty seal. Also there is dust & dog hair behind the floating glass. The customer service rep acted very stupidly as though she didn't understand what I was talking about - gave up & emailed them with my problem. The reply was basically "tough sh-t - it's a cosmetic problem & not covered under warranty. We should all band together & do something as a group. This is unacceptable for an oven that is so pricey.

  • Anonymous Sep 27, 2008

    lost owners manual need to know how to work self cleaning.

  • ella138 Nov 10, 2008

    same, problem. Juice from cabbage rolls down the inside between the glass panes. I went through the whole manual and nothing about how to clean this. I have a Jennaire oven. The absolute worse company for customer service. The first and very last Jennaire product I will ever purchase. I will also be ware of all products associated with Jennaire. 

  • Anonymous Dec 13, 2008

    On a jenn-air double oven how do a person get the doors off to clean. They will not pull up to release.



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Sounds familiar. I saw this thread this afternoon while trying to clean my own oven window. My sense is it is definitely a design flaw. It's just too easy to drip something down the top door vents onto the inside of the multiple glass panes.

Here's what I did. I removed the door, following the manual instructions. Open the door to 1/4 and lift it up. Then I put it down on a soft surface and started removing screws until it came apart. It wasn't too complicated though it took some time. Be sure to keep track of your screws as you do this as there are a few different kinds.

Posted on Aug 12, 2008

  • deanacombs1 Nov 04, 2010

    My problem is dog hair getting between the glass panels on the over door. My husband and I have figured out how to take the door apart to clean it, but it's not easy. It takes both of us to do it and you're afraid you're going to break it the whole time. When I called Jenn Air they acted as if they had never heard of this problem. They advised me not to take it apart but to contact a repair guy. I can't call a repair guy everytime this needs to be done. They should offer some type of fix for this design flaw.

  • AprilFix Nov 29, 2010

    I think that if you can remove the oven door, you can clean inside the glass. My wife doesn't have a Jenn Air double oven like Guest, but a Miele H 398 BP2 double oven with double pane glass doors.

    The door on this Miele has a 20" by 1/2" slot at the bottom. You can easily insert a cleaning rag and use a flat and long ( 1/2" wide by 24") barbecue stick to clean and dry the inside of the glass window. Cleaning is the easier part.

    The real problem is removing the door and re-assembling the door. it takes strength for these door are heavy and hard to hold on to.

    For a Miele oven, the procedure for removing and re-assembling the oven door after cleaning its inside glass surface can be seen on page 77 and 78 of the PDF at this link:

    An important point: when reinstalling the door, the hinge must be half cocked, i.e., pushed down to make a 120 degree with the body of the door panel. Since the spring that keeps the hinge cocked is very strong, you will have to insert something such as a 1/4" diameter round metal stick in the space between the cocked hinges and door panel, and then push down the locking clamps to keep the hinge cocked. with both hinges thus cocked, insert into the oven slot reserved for them until they seat well, open the door toward the horizontal, and then lower the locking clamps to lock down the door hinge.

    Good luck!



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I lifted the door off and ran hot water through the top of the door which washed all the grease away. I used her kitchen sink that has a pull out faucet, I suppose you could fill a bucket with hot water and do it outside. I slid the door back on to the brackets and put the oven on 400 degrees for 30 minutes. It dried thoroughly and looks pretty clean. Th even had been used a few times after the grease appeared but I would assume if it had become more dry it may have taken repeated hot water rinsing. I hope this helps someone.

Posted on Dec 26, 2010


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