Question about Office Equipment & Supplies
When we purchased a new Samsung toner cartridge for it, we now get ghosting images of the same image on the page repeating down the page. We have tried switching out the cartridge for another new one but the issue is no better and seems to get worse over time. Any idea what could be the issue here?
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Posted on Jan 02, 2017
Was the toner remanufactured/ compatible?
Sounds to me like the doctor blade in the cartridge is 'gummed' up and not allowing the toner to flow evenly across the Developer roller......try another cartridge
Posted on Apr 11, 2009
Laser Printers that printouts can be smudged usually means the Transfuser (the part that settles the toner onto paper) is not fully functioning or damaged. Simply replace it and it should be back to normal. However, these Transfusers are quite expensive. So you may be better off to get a quote for a new one if out of warranty.
Posted on May 21, 2009
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Jun 02, 2012 | Samsung Office Equipment & Supplies
The surface (drum part) of the toner cartridge inside the machine has probably been scratched.
Remove the toner cartridge and install a new one.
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