Question about Garmin Quest GPS Receiver

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No Reception with Garmin Quest

I have the same or similar probelm with my Garmin Quest as Ilya12000 has. But the 'funny thing' is, that I can see about 10 very strong satellites signals, when I switch to the 'indoor mode' ('use inddors'/'GPS is off'). When I switch back to the 'acquiring satellites' mode all satellite signals have disappeared. Of course I use all ways to acquire the satellites: Automatic, use map ... Went through all my settings, did a reset, updated... everything. The only thing I did not, was to open the device, as I assume that the antenna/arial works well, because of the above mentioned. Could it be, that the Quest got too hot on my dashboard?

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  • diverman Nov 14, 2007

    I am experiencing the same issues with my Garmin Quest, where it seems to see the satellites when I set to "Use Indoors", but has nothing when it's on. It's almost like the software somehow got out of sync with the state of the actual GPS. Does anyone know of a way to reset the GPS unit, along the lines of resetting to factory defaults? Maybe that will help. This JUST started for me yesterday and has been running fine up until now. I've had it for nearly 3 years.

  • HenkeS Nov 15, 2007

    Hmmm, is that coincidence? My Quest worked absolutely fine until last week. Now it does not receive any satellite signal. Nothing. Flipping the antenna does not change that.

    It does show reception when in mode indoors, but I believe this is a kind of simulation or demo.

    I tried to clean the antenna hinge, but no positive result (although it is cleaner now).

    I will try a master reset, but I don't expect much of that.

    And I'm trying to find an external antenna, to find out if I can exclude a problem of the existing antenna. (Does anybody have one? Near Rotterdam, NL)

    Any hints are welcome!



  • littletramp Jun 07, 2008

    I've excat the same problem. In 'use indoors' mode it shows the signal strength, but gets no reception while in normal mode. I've set it back to factory setting and updated the firmware, but no help.
    It seems to be a common quest problem. Found several entries in other forums, but no entrie describeing a solution.



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You can find a discription how to reset the GPS here (

I've already tried it and all the suggested solutions like discharging the battery, changing the date, ... , but it diden't help.
littletramp on worldtrip

Posted on Jun 08, 2008


Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.

1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select settings
select Time Setup
when in Time Setup depress MENU
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.

Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.

Posted on Jun 07, 2008


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