I have the same or similar probelm with my Garmin Quest as Ilya12000 has.
But the 'funny thing' is, that I can see about 10 very strong satellites signals, when I switch to the 'indoor mode' ('use inddors'/'GPS is off'). When I switch back to the 'acquiring satellites' mode all satellite signals have disappeared. Of course I use all ways to acquire the satellites: Automatic, use map ... Went through all my settings, did a reset, updated... everything. The only thing I did not, was to open the device, as I assume that the antenna/arial works well, because of the above mentioned. Could it be, that the Quest got too hot on my dashboard?
Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.
1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select Time Setup
when in Time Setup depress MENU
Select SET DATE
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.
Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.
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The best thing I can recommend is shop around on Ebay and hopefully find a basketcase Quest or Quest 2 with the antenna intact. Swapping the antennas is fairly easy. Lay the GPS display side down and remove the two endcap screws on the right side. Pull the old antenna out and to the right and replace it with the replacement antenna. Another option you may try is purchasing an external patch type antenna that can mount remotely and plugs into the back of your Quest GPS. Garmin WILL NOT sell you a replacement antenna. They want you to send it to them for repair and will charge you $100+.
I had the same problem. I called Garmin and the lady said if I had the software Map Source or something, that can do the trick, but the funny thing is you have to buy the software with Map Updates, or you get the software when you buy a new unit, and register the unit within 60 days of first satellite reception. Though I searched internet and someone said to copy a certain file/folder or I'd rather just copy the whole GPS folders and that might do the trick. You are right, this is a pain in the rear end.
I too have a Garmin Quest and yesterday felt like throwing it against the wall because of the above problem. I found the solution eventually. When you download the maps from the Garmin Maps page, where you select the maps download, make sure that the checkbox to "Include route calculation data" is ticked before downloading your maps. Also make sure that the total memory required for the number of maps selected does not exceed the available memory on your Quest. If you try to fit more information into your Quest than it can receive then you are bound to have some problems. The Quests seems to have different memory specifications. According to the USA spec the memory is only 128mb, the Garmin site says 115mb and the box that my Quest came in says that it has 243mb.
The Quest charges on about 5 volts you have to plug the cigarette adapter into a 12 volt souce, the adapter then converts it to 5 volts. If you splice 12 volts directly into the mount the quest will not work because you burn up the circuits or the battery.
The antenna is on a spring loaded hinge and over time can get dirty where it connects to the gps. I have seen instances where cleaning the contacts helped the performance. Just be careful when removing the plastic endcap on the back of the GPS. There is a small spring that can fly out of there and is lost easily.