Question about Canon imageRUNNER 5000 Copier
Click start control panel
administrative tools computer management then select event viewer this may vary
depending on what operating system you have
extend the events there you will see errors in red you will no what exactly what the error was and at what time it occurred
Right click on the error message select properties you will see all details about the error
or click start type in event viewer press ENTER
this should give you some sort of understanding of the error and
you might be able work your way through the problem
Title : E003-0000 is displayed upon recovery from sleep mode
E003-0000 is displayed upon recovery from sleep mode
When a machine is in sleep mode and is recovered an error code "E003-0000" was displayed.
It is caused during the fixing temperature control at recovery from sleep mode, electrical noise affected the thermistor.
In order to increase the length of time for idle rotation of the drum (by 30 sec) at start-up and prevent electrical noise from affecting the thermistor, make the following selection:
Service mode (Level 2)> COPIER> OPTION> BODY> DRM-IDL = change the setting to '3'
Note: The length of time for idle rotation is being increased by 30 sec.
This mode will delay start of the machine by 30 sec.
Product : imageRUNNER 7086 imageRUNNER 7095 imageRUNNER 7105
Title : E003
E003-0000 Error Code can be displayed when the reading of the main thermistor is below 70 deg. C for 2 sec. after it has exceeded 100 deg. C.
1. Although the fixing heater or the temperature-detecting thermistor may be faulty, before replacing these parts, check J508 on the DC controller PCB for poor contact and refit it if necessary.
2. Make the following selections to clear the error code: [Service mode > COPIER > Function > CLEAR > ERR > OK]
Posted on Jul 18, 2013
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Posted on Jan 02, 2017
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