Question about Hasbro Furreal Friends Butterscotch Pony

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I have a Furreal Large Pony. The top portion of the mouth is cracked. Is there anyway to have it repaired?

Do they make replacement parts for this type of problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Furreal Pony neighs like a broken record

I had the exact same problem, and all I did was replace the batteries. It worked right again! I just knew the kids had broken the neck of it. It sort of slings to the left and neighs over and over again. BATTERY ISSUE :) The instruction manual should tell the consumer this. Hope this helps!

Posted on Dec 29, 2008

  • 8 Answers

SOURCE: Hi, Where can I buy a new tail for my

Not sure where to buy a replacement but I just fixed mine today. Hopefully, the tail snapped off at the base of the plastic plate on the tail. If so, go to a hardware store and buy 1 ft. of plastic tubing with 1/4" inner diameter and 3/8" outer. Cut off a piece about 1 1/2". Now, look at the base of the tail and you should see a small screw that holds in what remains of the stub that broke. Unscrew the screw and remove what is left of the stub. KEEP THE SCREW. Now drill a small hole thru the plastic tube about 1/8" from the end. This will later be inserted into the tail and the screw will go through the hole. Next, take a hair dryer and heat the undrilled end of the tube to soften it and push it on to what is left of the broken stub inside the pony. It will be a tight fit which is what you want. The end of the tube with the hole should be just visible. Now slide the tail over the end of the tube and insert the screw. I just did it today and it works good as new! If the tail is too far away from the body of the pony, carefully remove the tube and shorten it. Since you bought a 1 ft. tube, you can have several trys to get it right! Total cost for the tube was 21 cents. Good luck! Kip V. Tryon, NC

Posted on Jul 23, 2010

miket756
  • 2702 Answers

SOURCE: I am thinking of purchasing

all things can be fixed,,,at a price? why buy a broken toy? or have i missed some thing out here???
ok im a guy,,but iv missed the point of this,,,maybe thats what you get for being born a man,,
i was born stupid! ....look on e-bay one will turn up one day and i bet that one will work too?

Posted on Nov 28, 2010

  • 1 Answer

SOURCE: Replacement parts for furreal smores pony

I need a carrot and a harnessm movers lost this on me. how do I get a new one or used.

Posted on Dec 09, 2010

lisaf
  • 47 Answers

SOURCE: How do I reassemble the head of the FurReal Pony?

The Pony Care Guide refers to an "Assembly Video" on the FurRealFriends.com site. I couldn't find it and even went through a gazillion videos on YouTube. Contact Hasbro directly through this link to see if they can send you a link to the Assembly Video:

http://www.hasbro.com/customer-service/phone-directory.cfm

Posted on Nov 28, 2011

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1 Answer

Parts list how can I get a parts list?


For the FurReal pony full size? It would do you no good; Hasbro does not make them, has ZERO inventory of ANY parts, and most of the time, you need to be innovative and/or creative. What parts do you need?

Apr 13, 2014 | Hasbro Furreal Friends Butterscotch Pony

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S'mores large pony carrot is lost. Where can I get a replacement.


The store you purchased Carrot they should have them or call the Company.

Dec 15, 2013 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Butterscotch pony head not working


First, calling poor Grace at Hasbro will provide fruitless. Hasbro does not make any parts for the full size FurReal Ponies, they have nothing in stock and cannot help you. I, however, can. I am going to post a link to a distressing site that turns the normal FurReal Pony into a fire breathing demon. However, in the process, you can see the diagram of the skeleton of the pony and head. You can search for other links but this is pretty comprehensive. Just don't open when kids are around.

Lisa

http://www.instructables.com/id/Make-a-Fire-Breathing-Animetronic-Pony-from-FurRea/

Dec 08, 2013 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Large horse has no ears


Poor horse... Maybe try the manufacturer to see if they sell replacement parts. I am sure this is a very common problem. Or look on ebay they may sell spare bits and pieces too.

Apr 09, 2013 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Need to get butterscoth furreal pony repaired


You can get replacement carrot stuff from butterscotchsmores.com and harness from Oksanas*Heirloom*Treasures on eBay.

Feb 14, 2013 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

I need a replacement battery compartment for my pony is there anywhere where one of these is available?


Call Hasbro's Customer Service and see if they can offer any suggestions. If they make any other FurReal friends that are so large that they require 6 D cells, then the box would probably fit. If they don't you'll have to do some internet searches for "Plastic On Off Battery Compartment" or see if HASBRO can tell you what the part number was and you can try searching for that. Hope that helps.

Dec 15, 2011 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Replacement battery holder


Hasbro doesn't even have FurReal ponies on their site anymore and emails don't get answered. I would call Hasbro directly from the following link and ask about the battery compartment.

http://www.hasbro.com/customer-service/phone-directory.cfm

Good luck :)

Nov 25, 2011 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

I have this pony & it works partially.Can I get it repaired on Long Island, NY?


Your best chance for repair is to contact Hasbro's Customer Service and ask them if they can refer you to somebody in your area. Try replacing the batteries first.

Oct 01, 2011 | Hasbro Furreal Friends Butterscotch Pony

2 Answers

Replacement parts for furreal smores pony


I need a carrot and a harnessm movers lost this on me. how do I get a new one or used.

Apr 02, 2010 | Hasbro Fur Real Friends Smores Pony

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