Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls?
Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take...
I agree that the camera needs to be sent back when this happens. I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea). Not only will these options often fail to work, they will damage your camera further and void your warranty (leaving you stuck with a broken camera). If you find a fault in this (or any) camera, DO NOT HESITATE to either send it back or demand a refund in full. The lens sticking IS A FAULT IN THE CAMERA, not something the consumer should have to fix on their own.
Also, for the record, if Solution #1 (posted by "geragodina") is really a copy/paste of a LiveAssist Chat, please be aware that "Patrick" was not an actual person, it was an AI chatbot (if you need proof, try visiting jabberwacky[dot]com). I have been writing AIML for various chatbots for years, and am amazed that this site charges for "Live" Assist Chat when they are using scripted chatbots. Save your money and ask real people. Remember, chatbots are only as smart as the people who program them.
Dec 31, 2008 |
Sony Cyber-shot DSC-W170 Digital Camera