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Why am i having a big problem getting into my emails

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Possible reasons
1. Slow internet.
2. Firewall/Anti-virus settings.
3. Malware infected computer.
4. Email client.

Posted on Jul 18, 2013

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Posted on Jan 02, 2017

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My email is not syncing on my phone


If data / WiFi connection is good, available space on your device may be getting low. Clear caches in app settings or delete videos or pics or unused apps until storage space is big enough to download sync data. You might also check your email on a separate computer to see if something too big is trying to sync but can't get thru because of size.

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This illustrates the need to keep your account up to date with an alternate email account for these situations. If you know the answers to your security questions you should still be able to get through the password reset process.
Start with the link below and I cannot access my account.
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In your new machine's email program, you will have to create a new account, and enter your email name and login information, and all the correct mailserver information same as the old machine.
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Call your ISP (bigpond) support line or visit their website for instructions on the values to enter into your new email program.

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