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Need repair of dynex paper shredder - Dynex Office Equipment & Supplies

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3 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

fellowesrep
  • 102 Answers

SOURCE: help my paper shredder is not working.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.

Posted on Mar 02, 2008

envisage600
  • 1 Answer

SOURCE: repair parts for a royal paper shredder

I'm just trying to update this answer the number for parts is incorrect and I spent over 2 hours on hold without result. I then called the product support number and was re-directed to the sales number. When I called it I spoke to a very helpful rep who listened to my story and immediately transferred me to parts where the service technician was EXTREMELY helpful in identifying the part required and then taking an order to get the part shipped. The cost of the plastic gear was $3.16 I didn't ask what the shipping was...

Sales phone number: (888) 261-4555

web address: http://www.royalsupplies.com/contact-us.html

Posted on Oct 10, 2012

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1 Answer

Dynex shredder was working fine with no issue. After 5 days when plug in to used the light on the right side where it shows the top and bottom not align lights up.


Try running it in reverse if it has one. It may be clogged. If no reverse or that doesn't work, you may need to open it up and clean it.... UNPLUG IT FIRST!!!

Jun 12, 2015 | Dynex - 10-Sheet Crosscut Paper Shredder

1 Answer

Dynex shredder only works in reverse


If your shredder is jamed with paper, the centre of your machine has a switch which is plastic. If there is paper under this switch it will prevent it from being pushed downward, it will not shred paper, it will only work in reverse. Unplug your machine and clear the paper jam so the little plastic switch will be able to go down and it should work. Hope this works for you.

Sep 23, 2014 | Dynex - 10-Sheet Crosscut Paper Shredder

1 Answer

Why won't my shredder microcut items placed in the credit card/cd/dvd slot? It will only cut the item in half.


You can check with Dynex regarding this issue, but your shredder may only be capable of cutting those items in half.

Aug 01, 2014 | Dynex - 10-Sheet Microcut Paper Shredder

1 Answer

Staple stuck in shredder


First lesson - NEVER put staples through shredder. Have you been able to remove the staple? Switch all power off, and then look at blade section. If still present - remove staple - may need magnet or tweezers. This should fix the problem, but if it doesn't it seems you may have some teeth out of alignment. This will probably require replacing the shredder bar by a technician, or a new unit.

Mar 08, 2014 | Dynex Office Equipment & Supplies

1 Answer

DX-PS10MC gear broken


Might have to go to eBay or Gumtree.

Mar 05, 2014 | Dynex - 10-Sheet Microcut Paper Shredder

3 Answers

Can I use olive oil for my shredder


Yes you can.

Canola oil is better. It is the oil recommended by shredder manufactures and it does not have any odor.

Feb 26, 2014 | Dynex - 6-Sheet Crosscut Shredder

1 Answer

Nead gear replacement


The large electronic store chain Best Buy owns the Dynex Product Company. Having dealt with other Dynex products in the past, you will probably end up having to throw it away and buy a replacement.

Nov 24, 2013 | Dynex Cross-cut Shredder

1 Answer

Tried to clean some shredded paper in the shred area that was stuck, and now shredder won't work.


Disconnect the shredder Turn the top unit over to reveal the 'teeth' With a pair of needle-pointed pliers or cosmetic tweezers gently pick out the pieces of paper that you can see. You'll probably notice that there was some self-adhesive label material included (that seems to cause jamming more than staples!
Hope this helps.
Peter

Apr 20, 2011 | Dynex Cross-cut Shredder

1 Answer

Help my paper shredder is not working.


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.

Jan 02, 2008 | Shredder SH2006PB

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