Question about Rocketfish RFWHP01 Wireless Headphones

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My head phones RBW P01 stopped working. Replaced with new chargeable batteries. but if I turn the TZ sound down to zero, there is no sound in headphones. Pressing the + volume on the headphone does not produce sound. My only purpose is to hear TV thru the headphones while the volume in the TV is zero so my wife can sleep.

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