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Replace toner message after new toner has been installed on Brother 2840

Replace toner still on after new toner on Brother 2840. Customer service recommends manual reset, but have to call me. May take 1/2 a day!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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jaylex
  • 417 Answers

SOURCE: Toner life end

There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J

Posted on Jan 08, 2008

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johnychel
  • 796 Answers

SOURCE: I have a Brother 8860DN.

There is a small flag on the left side of the cartridge that must be reset in order to trip a lever inside the printer to let it know that the cartridge has been replaced. You can defeat the door interlock switch and manually reset the lever inside the machine or start using a quality re manufactured toner cartridge from a reliable re filler.

Posted on Jul 07, 2008

  • 215 Answers

SOURCE: change toner error brother 2820 mach has new brother toner ctg

with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Posted on Jan 28, 2009

SOURCE: reset the drum count on a brother intellifax 2800.

Drum counter is reset by installing a new drum which contains a specifically designed "starter sheet" that is passed through the machine when it is installed, and triggers the paper sensors in a specific pattern, resetting the electronic counter.
If you have installed a new drum and the message remains......I suspect that it was a remanufactured unit that did not include the "starter sheet" Is that the case?

Posted on May 03, 2009

iservice
  • 318 Answers

SOURCE: can't reset "change drum soon" message Brother Fax 2820

Open the front cover and press and hold -stop,reset button

Posted on Sep 15, 2009

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Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

May 24, 2010 | Brother DCP-7020 All-In-One Laser Printer

3 Answers

How do I reset the waste toner box in my MFC-9840 Brother printer? (without purchasing a new one)


1. 2. -> unscrew

shake to empty
http://s14.directupload.net/images/130409/awjs9m88.jpg

7342e659-35b1-40f4-be39-834ffba66221.jpg

Jan 07, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

I REPLACE THE TONER CARTRIDGE BUT ON LCD IT DISPLAY MESSAGE TONER LIFE END,OPEN FRONT COVER AND REPLACE TONER CARTRIDGE


Is this a genuine Brother replacement cartridge, if not you may find that it is not recognised by your MFC. Also worth a try is removing and reinstalling the new cartridge ensuring all protective packaging is removed. Also remove and reinstall the Drum unit as Brother actually recommend this as part of a new toner install

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

Sep 26, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

HP 2840 *(Error Message) = replace supply using black only Will only print in black All color and black toner are 75% or more full The drum was low so I replaced it just in case but error message remains.


By repalce supplies, it means that you have to replace the other toner cartridges and that it is only going to print black only

Al
Eliteprintersolutions@gmail.com

Apr 14, 2009 | HP LaserJet 2840 Printer

1 Answer

HP 2840, black ink drum q3964a


Hello, these printers tend to be finicky.

In other words, just replace the black toner. When the printer says its low, or empty, regardless of wether or not it is, just replace it.

Replacing the drum, when it says black toner needs to be replaced will do nothing to rectify the issue.

Buy only HP Toner and Drum cartridges for this printer. Do not try to refill toner cartridges, and do not reset drum. You will only end up destroying your printer in the process.

Feb 26, 2009 | HP LaserJet 2840 All-In-One Printer

3 Answers

Change of toner


I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.

Jun 08, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Refill toner Brother MFC 7420


open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

May 22, 2008 | Brother MFC 7420 All-In-One Laser Printer

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