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Protocol Error sending fax.

Will not send or receive. I have unplugged all chords and plugged them back in. Can't find anything online. I don't have a clue what to do or where to look. Please help!

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  • Contributor
  • 7 Answers

Use the installation CD or printer mannual for more information.
If it still persists, contact the manufacturer by visiting them

Posted on Jul 17, 2013

Testimonial: "looked through the contents page of the printer manual online, didn't see anything that would help. and don't have the installation cd."

  • Portia C Jul 17, 2013

    looked through the contents page of the printer manual online, didn't see anything that would help. and don't have the installation cd. my company quit their contract with them about two weeks ago so i don't think it'll help if i call them.

  • Portia C Jul 17, 2013

    our phones are working still so i don't think it would be the phone lines... i am at a loss and need this working yesterday!

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SOURCE: Comm. Error

Try this website: http://www.instruccionesweb.com/u2/pdf/fax/Canon-L120-en.pdf

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SOURCE: error #322

I agree with Mr. JLH. Check out those...

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SOURCE: Brother MFC 8860DN: Send Problems

Update the firmware and it does support SMTP-AUTH

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SOURCE: i can t send fax with my Canon MX300

plz sand mee fax pro

Posted on Dec 31, 2008

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SOURCE: Error is fax full cannot send or receive. Please help !! Hp J6480

I have not found the answer to this in the manual however, you may solve the problem in the following steps:

1. From the Setup menu, choose #6 Tools
2. Choose #6 Clear fax log

Problem solved! Hope you found this answer helpful.
sg

Posted on Feb 24, 2009

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1 Answer

I need to connect my fax whit the magicjack


A voice over Internet protocol device, magicJack allows you to make and receive telephone calls from your computer using a USB device. While magicJack does not officially support sending and receiving faxes, you can connect a regular fax machine to the magicJack device to send and receive faxes.
Attach the magicJack device to a USB port on your computer.
Connect the phone wire to the port at the end of the magicJack device.
Connect the other end of the phone wire to the "Input" jack on your fax machine.
Turn off error correction on your fax machine, and set your fax machine to the lowest possible transmission speed. Consult your fax machine's user guide if you do not know how to turn off the error correction or lower the transmission speed on your fax machine.
Send a fax to your magicJack phone number to receive a fax. You can find your magicJack phone number at the top of the magicJack splash screen that will display on your computer after inserting the magicJack device.
Send a fax from your magicJack by loading the fax you want to send into your fax machine and pressing the "Send" button.

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What does this mean (The host 'smtp' could not be found. Please verify that you have entered the server name correctly. Subject 'happy thanksgiving', Account: 'pop2', Server:...


When you want to send mail, your mail agent (e.g. Outlook or Opera Mail or Firebird) tries to authenticate with an SMTP (simple mail transfer protocol) server so it can send the mail.

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It's a communication error between the printer and the sender or the receiver.
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it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
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I hope this helps.

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Won't receive or send


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This will reset the fax machine without erasing your settings. It should clear it up. If it doesn't work after a few tries, you have to hit 0 instead of 91 and that will reset the entire fax machine to factory defaults.

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