Question about Intex Automatic Salt Water System for Above Ground Saltwater Pool

2 Answers

High copper, High alkalinity, No chlorine & salty water

We have an intek auto salt water system on our 15' above ground pool. We had been getting low salt lights and have added salt enough to make that light go away for a short time. Our water tastes salty and I feel like I just got out of the ocean afterwards. Our copper reading as of this morning was high, we have continuously added PH down to try and balance ph and alkalinity. This past week we added muriatic acid to lower alkaline. Now we have NO chlorine, high alkaline and still salty water. How do we get all of this to balance out properly?? My daughters blonde hair is showing signs of some greenness as well. Our pool gets sun ALL day. We have added Cyuranic Acid as well to try and hold on to the chlorine but to no avail. HELP...we just want to be able to swim comfortably.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Welcome Back:

    Visited the website for 2 consecutive days.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Your salt cell may need to be cleaned if you haven't done so already. Intex salt systems in particular have their salt sensor built inside. With high alkalinity and a high copper presence, it's a safe bet your salt cell is dirty. A dirty/mineralized cell will often throw off the sensor. Telling you to constantly add salt. Which is why you're getting the high salt content. Chances are your salt content is well over the range for your salt cell to produce. Also remember that alkalinity takes a lot of acid to adjust opposed to pH. Generally especially in a vinyl liner pool, you'll add roughly 1/4 gallon of acid every 4 hours until your alkalinity is in range. Not sure what your current alkalinity is. Secondly, high alkalinity and copper in water is normal characteristics for well water. Are you on well? I would recommend getting a pool store or expert to test your salt level also. Unfortunately if it is high, the only way to bring it down is to drain a certain amount out.

Posted on Mar 20, 2017

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Intex Master
  • 42,190 Answers

Call in a pool expert to help you set up the system properly and to check the chlorinator
from your statement you are making things worse by not fixing the problem

Posted on Mar 18, 2017

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

marilynn_dra
  • 2 Answers

SOURCE: i have saltwater sytem 8110. i have no chlorine level 7.2 ph very high alkalinity no copper. low salt light have added 20 lbs of salt. water clear tastes salty. what do ineed to do

I am having the same problem I wonder how to tell if my salt water system is working. My ph is good but I still have no chlorine or copper

Posted on Jul 11, 2012

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Help brown pool water, high iron content in well


your alkalinity is way too high. It shouldn't be above 7.8... 7.4 - 7.6 is ideal. I use muriatic acid to lower my ph. Also, your alkalinity is too high. should be between 80 and 120.
There is a sequestering agent you can use to try and drop the metals out of the water, if any are present. You stated you had high iron.
However, before tackling the iron, you need to get your ph under control. Chances are if you get your ph and alkalinity in line, your water will look a whole lot better.
If it is still cloudy, I would use a floc product.

Jun 19, 2013 | Intex Automatic Salt Water System for ...

1 Answer

Problem is test strips indicate high copper ion (pink) and total alkalinity is low (light tan) Free chlorine is ok (between 0.5 and 1) and ph is good. We have this greenish silt like stuff on the bottom...


1st.. Clean the green (algae) stuff out..
2nd. Clean the filter...
3rd.. Repeat step 1 and 2 until most all the algae is removed..
4rd.. Brush you pool with a pool brush to remove the remaning algae...
5th.. Seems like you have the right chlorine level but not running your filter long enough??? After all steps are completed, run you filter at 8 hrs and your chlorinator between 3 to 6 hrs until your pool clears up.. After that, vacuum again and clean your filter... During the summer months, 4hrs is not enough circulation.. Hope this works for you and good luck.. Please take the time to write a comment if this works for you...Thanks..

Aug 07, 2011 | Intex Automatic Salt Water System for ...

2 Answers

Hi, my intex salt water system is not generating chlorine. There is no error codes and my water tastes super salty. Can you please let me know what might be the problem. It is brand new and was working and...


If the water tastes salty then there is too much salt in it. The amount of stabilizer is very important too. If it is low then any chlorine the generates will be gone when the sun hits it. Stabilizer is a chemical that has an affinity for chlorine ions and if it is not there the chlorine can be dissipated in a few hours when the sun hits it. Another name for it is Cyanuric Acid. It can be purchased in granular form at many pool supply stores or in a liquid form at Leslies. In order to get your pool blue you need to have the chemistry checked at a pool store or with a test kit (either liquid or strips). Don't buy everything a pool supply tells you to buy but start out with vinyl safe shock, stabilizer and salt. The pool store should be able to help you determine the dose. The following is what I would do:
1. Make sure salt is at the recommended concentration.
2. Shock the pool to recommended dose to start killing the algae.
3. Place the recomended dose of stabilizer in the pool.
4. Make sure pump and filter are working properly.
5. Check the pool chemistry on a daily basis until it is ready for swimming.
6. Check the chemistry on a weekly basis and clean the pool and equipment according to the pool instructions.

Smile, you are a pool manager.

Jul 07, 2011 | Intex Automatic Salt Water System for ...

1 Answer

The copper level and free chlorine levels are normal in my pool , but the Ph and Total Alkalinity is off the chart , the pool is getting a little green algae on the bottom, and the filter and tubes have a...


Ger your calcium at 300 PPM even if you have a plastic pool. Then get the Alkalinity under control. You say it is off the chart ... but you Don't say if it is high off the chart of low off the chart. You will never get your pH proper until you get the alkalinity right. Sodium BiCarb to raise, muratic acid to lower. Goal is 100. When you get this number correct, you can adjust the pH. Don't try to correct this in a few hours ... go slow. Once the Alkalinity and pH is correct, introduce some dry chlorine ... shock the pool to about 20 ppm.

Is your salt around 3200 PPM? That is the goal for salt.

I hope this helps you with your pool.

Apr 28, 2011 | Intex Automatic Salt Water System for ...

1 Answer

I tried unplugging it for a minute and resetting the timer, it still keeps saying I need more salt but Leslies pool store tested it and said I have twice as much salt in it as needed, 6500 something. Still...


with the intex system it can read 91low salt and 92 high or vise versa you can have high and it will read low

start by draining 20% pool water and re filling
do this until you get to 3000ppm make sure all of your other chemicals are fine ph alkalinity and so on
I would also recommend cleaning your electro cell with so much salt being in the system http://www.intexcorp.com.hk/proifv/proifv_dl_client.jsp?source=intexstore

Jun 15, 2010 | Intex Automatic Salt Water System for ...

1 Answer

Is a total Alkalinity 240 ok or what to do...thanks


way to high

Alkalinity 100-140ppm

Chlorine 1.0-1.3

PH 7.4-7.6

Stabilizer ( Cyanuric Acid ) 30-50 ppm

Jul 29, 2009 | Intex Automatic Salt Water System for ...

1 Answer

High ph, algea, salty taste


You are going to need to buy chemicals anyway (acid for sure and probably algaecide) so find a good pool store tech and have them test your water and recommend the proper doses.

In summary though, you should not taste the salt in the pool and being able to means the salt content is to high. Chlorine generators will not work if the salt is to high and the fix is to drain water and dilute the remaining water until the salt content is no higher than max. No chlorine could explain the algae.

Generators also cause the pH to rise over time so you will need to keep acid on hand to counteract that.

Jul 05, 2009 | Intex Automatic Salt Water System for ...

2 Answers

Salty taste, high ph levels, algea and have shocked pool twice


I'm just now setting up my Saltwater generator...so don't have your problem - yet! Local pool guy tho said with the saltwater systems you need to add dry acid to the pool almost weekly to keep the ph down. Sounds like what you're experiencing. The dry acid was cheap and came in small-ish containers, should last long time.

HTH.

Jul 05, 2009 | Intex Automatic Salt Water System for ...

Not finding what you are looking for?
Intex Automatic Salt Water System for  Above Ground Saltwater Pool Logo

Related Topics:

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top Intex Pool & Spa Experts

Jay Finke
Jay Finke

Level 3 Expert

1338 Answers

Mike

Level 3 Expert

4336 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22156 Answers

Are you an Intex Pool and Spa Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...