Question about Xerox WorkCentre 6400X multifunction ( fax copier scanner ) ( colour ) Laser Printer

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How do I access the diagnostic menu for a xerox 6400X

I need to get to the diagnostic menu of a Xerox 6400X to turn metering on.

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Posted on Jan 02, 2017

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SOURCE: Xerox WC Pro 423 fault code U4-6 & U4-4

Hello sir; The U-4 code all are fuser problem, there haave noway to fix it the only way is replace the fuser unit

Posted on Aug 23, 2009

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SOURCE: xerox workcenter 7665 communication problem

This was an issue with earlier models and is usually attributed to the "USB" connector on the bottom of the control panel not being attched securely. Note: although the connector is USB, it is NOT hot swappable and will crash the machine if unplugged while the power is on.

Power off the machine. Ensure the cable is securely attached and restart the 7665. Make sure when you turn it off that it is completely off before restarting or you could corrupt the system software.

Posted on Oct 25, 2009

  • 2072 Answers

SOURCE: HOW TO GET A METER READING FOR XEROX 4118

  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen

  2. Press the [Up] or [Down] arrow button until 'Reports' is selected, and then press the [Enter] button.
  3. Press the [Left] or [Right] arrow button until 'Billing / Counters' is displayed, and then press the [Enter] button. The Billing / Counters List will print. Total Impressions is the first item on the list.
  4. Press the [Stop] button to return to the Standby mode.

Posted on Dec 29, 2009

  • 1 Answer

SOURCE: Xerox DocuColor 1632 /2240 Enter the Diagnostics Mode

fuji xrox 2240 error code 102-372

Posted on Feb 15, 2010

  • 1 Answer

SOURCE: my xerox phaser 6300 control panel is blank and was working

My control panel is blank. The printer works but, how do I know which color is low??

Posted on Mar 31, 2010

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1 Answer

Is there a service mode on the xerox phaser 6500 ?


To enter Service Diagnostics on Xerox Phaser 6500:
1.turn the printer off ;
2.press and hold both the Up and Down arrows and turn the printer on ;
3.when Service Mode and ESS Diag appear on the display, release the buttons. You will need a Service Menu Map to navigate through the menus, they are quite complicated.

Jul 03, 2013 | Xerox 6500/N Phaser Laser Printer

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Xerox Phaser errors 09,005.49, 09,006.41, 09,007.42, 09,008.43


Hi.
This procedure will clean errors like Note: type errors 09,005.49, 09,006.41, 09,007.42, 09,008.43 ('Ink Loader Fault - respectively cyan, magenta, yellow, black)

Start disconnecting the power cord for ten minutes , then remove the black stick check it and put it back. Ensure you are using original cartridges.


Turn the printer on, to enter the Service menu:

1. -You can access the menu using the FRONT PANEL:
  • Press the down arrow, select "Troubleshooting" from menu and then press OK
  • Press the down arrow until you get "Maintenance Tools" and then press OK
  • While holding the arrow at the top, also press the down arrow at same time, to access the hidden service menu.
  • Scroll down the menu until getting "Enter Diagnostics" and click OK. Wait about 20 seconds, then go to Step 3

2 - If you can not Access the menu because the printer is stuck with the error message on display.
  • If the printer is on, turn it off and wait 10 seconds. Turn the printer back on.
  • Wait to see the Xerox logo on display.
  • Before Xerox logo getting steady on display, press and hold the Back button (back) and 'i' (Help) on the Control Panel.
  • Hold down both buttons until the display shows "Beginning Initialization Service Mode". Release the button and the printer will restart showing the menu "Service Diagnostics".


3 - Scroll using the arrows until "Function Menu" appears and press OK

4 - Scroll using the arrows until you get the command "Clear Fault ISC" and press OK twice to confirm.

5 - Now push the "back" button on the control panel (usually at the left), then press "Exit Diagnostic", then OK twice to confirm.

6 - The printer will restart, and the error message will be gone.

7 - Remove the sticks, check them and load them back correctly.


If the error does not clear, then it is due to a fault, in which case contact Xerox technical support at the number listed on the owners manual.

on Jan 30, 2010 | Xerox Phaser 8550DP Printer

1 Answer

How do I access the diagnostic menu for the Xerox 7760 model while an error message shows on the display?


You can access the diagnostic menu by holding the back arrow key and the "i" information key. What you do is press them before the machine is turned on. you can let them go after saying entering diagnostic menu.

Nov 05, 2009 | Xerox Phaser 7760/YDX Laser Printer

2 Answers

Error-9-354


Hi,

User Interface (UI) DIAGNOSTIC ENTRY:
Turn on the power… then while holding down the ‘0’ button, press ‘Start’.
The screen will prompt you for an “Access Number”… use the keypad to enter ‘6789’ which is the Default Access Number.
This should bring you to a menu of options to choose from:
• NVM Reset (Non Volatile Memory) / NVM Initialization
• NVM Read / Write (memory adjustments) you will need to know which codes do what
• Component Control (for testing sensors, motors, etc.)
• Print (for running Test Patterns from Diagnostics)
• Subsystem Check (for fuser nip measurement check out, and developer unit check out)
• Max Setup (for setting up copy quality)


Set NVM to 776-060=0 and 776-372=0

Hope that helps

Mike

Sep 23, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

09,038.46:100344


The error indicates a black ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
If you ever buy any Xerox ink and you get a cracked ink stick call Xerox cb_transparent_l.gifus.gifspace.gifspace.gifarrow.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gif800-835-6100cb_transparent_r.gif and they will replace it free of charge. Otherwise you risk this problem.
Hope this helps.

May 30, 2009 | Xerox Phaser 8560N Laser Printer

1 Answer

I get this error 09.038.46:16890, Xerox 8560


9038 Means that the inck count sensor flags are stuck after melting 2.5 ink sticks for your black ink. Are you running Genuine Xerox Ink? If so then you need to run the "Clear ISC Fault" test to clear the error. This is done in the diagnostics menu. To get to the diagnostics menu shut your printer off then do the following.
1.) Hold down the back and info buttons
2.) while holding the buttons turn your printer on
3.) keep holding for 30-45 seconds

The "Clear ISC Fault" is located under the Functions menu.

After you have run the "Clear ISC Fault" verify that the black ink sticks are able to advance in the ink loader chute. Check and make sure there are no broken ink sticks or wrong ink types and remove them.

Mar 19, 2009 | Xerox Phaser 8550DX Laser Printer

3 Answers

Xerox Phaser 8500DN printer error : 09,037.45:67244


09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 05, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox 8500 had power surge now it will not reset itself


You will need to reset the Xerox using the reset function (look under the diagnostics menu).

MJ Krier
Kriers Computing

Dec 03, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500


Entering Service Diagnostics without Rebooting the Printer:
This method of entering diagnostics is to allow customers to be diverted to service
diagnostics in order to perform some tests.
1. Display the Hidden Service Menu as described in "Hidden Service Menu" on
page 4-2.
2. Scroll down to Enter Diagnostics and press the OK button.
Entering Service Diagnostics by Rebooting the Printer (8400):
1.
Turn the printer power OFF.
2. Press and hold the Back and Help buttons.
3. Turn the printer power ON while continuing to hold the Back and Help buttons
for approximately 30 seconds until the Control Panel indicates Diagnostic
Menu
.
Entering Service Diagnostics by Rebooting the Printer (8500/8550):
1.
Turn the printer power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display (stops moving), press and hold the
Back and Help buttons on the Control Panel.
4. Hold both buttons until the display reads Beginning Service Mode
Initialization
. Release the buttons and the printer reboots into service mode
with the Service Diagnostics menu displayed.

May 23, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox printer error


The answer can be found here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi
You must manually reset the Belt Cleaner life after replacing the belt cleaner.

Resetting Belt Cleaner Life
  • Resetting the belt cleaner life is to be performed only if the Belt Cleaner Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Belt Cleaner Assembly or Replace Belt Cleaner Assembly Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Belt Cleaner Assembly is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Belt Cleaner life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, then power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Belt Cleaner life if the printer didn't prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Belt Cleaner Life
  6. .
  7. Press OK.

  8. Reset Belt Cleaner Life NOW is displayed.

  9. Press OK to reset the belt cleaner life.

Mar 08, 2008 | Xerox Phaser 7700 Laser Printer

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