Use the pull cord and disconnect the opener from the door.
Operate the opener and let the carrier slide back away from the door.
Is the carrier moving smoothly when disconnected?
Next, lift the door by hand from the bottom to the top. Is it moving smoothly?
If not, lubricate the axles of all the rollers on both sides of the door.
Check the cable pulleys at the top sides of the door channel, lubricate them as
well. Are all cables in all the pulleys, there are 4.
After checking those things, there is a "up force" and "down force"
adjustment on the opener, try increasing the "up force" by turning the
adjustment in the direction of MORE force.
Give me some thumbs up if this helps you.
Gary
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