SOURCE: Odor
First, clean or replace the filter. Next, mix a very weak solution (40:1 ratio) of bleach and water to fill the unit. the bleach will kill any bacteria that could be causing the odor, but NOT harm anyone, The filter will take care of any hard water issues. Just don't make the mistake of thinking "If a weak solution is good, a strong one is better". NOT TRUE. Stay with the 40:1 mix unless you like breathing bleach. (Yuk) Note: It may take a couple of days for the odor to go away.
SOURCE: Need parts for Sunbeam ultrasonic
I see you have been waiting on a response for some time and I suggest you contact Sunbeam (if you haven't done it already) at their website for Canada:
Sunbeam Canada Customer Service
SOURCE: tanks not draining
You may be over-tightening the caps. It's tempting to over-tighten because it's a big tank of water that you're about to turn upside down! I had the same problem and the fix turned out to be just that - take the tank(s) back out, loosen the caps (hear the Ssszzzzz as the vacuum breaks), now tighten the caps again, but just enough that the water doesn't leak, and no tighter. Get the cap snug, but not so tight that you couldn't turn it some more. Do it over a sink the first couple of times until you get the feel of it.
SOURCE: Water tank broken V745A Vicks Humidifier
I just ordered my replacement tank from kaz.com. Search using the model number and find the tank. I got it for $12....
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