Question about Kenmore Elite 78722 78729 Bottom Freezer French Door Refrigerator
Posted by Anonymous on
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Posted on Jan 02, 2017
There should be a solenoid behind the ice bucket that moves an metal arm on the ice bucket to move the crush teeth away for cubes or keeps the crush teeth in place for crushed cubes. Bad solenoid, bad wire at the solenoid, broken solenoid/mechanism piece, bent arm, no power from dispenser to the solenoid are -some- possible trouble makers.
Also the solenoid that controls the crush/cube function is probably frozen. First, pull out your ice bucket. On the bottom of the bucket is a long metal rod the runs all the way to the back wall of the freezer. That rod runs into a little square hole in the back of the freezer. The hole is about 1 and half inches square. Just put your finger in there and see if the solenoid plunger moves up and down easily. If it doesn't move, then it is frozen. Just hit that area with a hair dryer and it will release. If it moves easily, then make sure that the the rod on the ice bucket is seated in there properly
Posted on Feb 09, 2009
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