Kenmore front load HE will not drain. gives error code of 5d

The 5d code is actually an Sd code and it means suds have been detected in the washer. This can indicate to much soap or the wrong kind of soap was used in the washer. Be sure HE detergent is being used. If can also indicate the drain pump is restricted or the drain hose is kinked.

My kenmore he2 plus washer gave me a 5d code and door locked ...

https://www.youtube.com/watch?v=-v66USc48o0

The 5d (or Sd) error code indicate that the control detected a suds lock or overdose of detergent during the drain or spin phases of the cycle. This is usually caused by overuse of detergent. It can also be caused by using regular detergent instead of HE (High Efficiency) detergent. After the excessive suds dissipate, you can normally clear the fault code and then run a drain/spin to finish the load of laundry.

If you detect no excessive suds, this fault code could be caused by a clogged drain system or a failed water level pressure switch.

Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed

Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Hello & Welcome to FixYa

Error code 5d/Sd means suds have been detected. To solve this problem you have to take the bottom front panel apart and then clean the drain filter pump assembly completely, make sure the washer is unplugged before working on it. Please get back to me if you have any other questions.

Kevin

Hello, welcome to fixya.

Based on your post I understand you have a "SD" error problem (looks like a 5D in the digital display) with a Kenmore washer, the error means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)

That 5d is a clue. Too much detergent, the wrong detergent, or detergent in wrong dispenser can cause the 5d which is suds overdose. The F-21 is from banging on the touchpad in frustration!
Keypad error! Take the base panel off and find the tech sheet behind it. The tech sheet will give error codes and what to try. I have an HE washer service manual and some repair photos HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

5d is a definitely a the code for a plugged discharge. We removed the lower access panel and discovered a virtual treasure: $12.50 in quarters, nickels, dimes and pennies, a pen, a pencil, collar stays, 10 bobby-pins, 3 barrettes, a elastic headband, a draw string, a box cutter, 3 washers, 3 broken zipper parts, a elastic waist band. Amazing it took all to trigger a 5d error code. Hope this helps!

its a water senser error code check for loose wire bottom front of outer tub ,i have never had a bad one "less soap plz"