Question about Samsung UE40B7020 40 in. LED TV

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Dead pixel repair - Samsung UE40B7020 40 in. LED TV

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Hi Tasha,
Unfortunately, repairs at the "pixel level" are not possible. The display is an "all or nothing" type of repair (I'm not talking about the back lights and support electronics - I'm *only* talking about the display screen). That means that the entire screen is replaced if there are to many dead pixels. (Most screens have dead pixels - manufacturers limit the number of dead pixels on a screen that can be assembled to a TV). If it the Quality Assurance people in the factory find a number of dead pixels that is less than a certain amount - it is "good" and ships. If it is more - it is scrapped.

Generally, your options are: live with it, replace the screen or buy a new TV.

Posted on Jul 17, 2013

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Posted on Jan 02, 2017

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