Question about Samsung SCX-5315F All-In-One Laser Printer

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Samsung scx 5315f- over heat

I just change the fuser unit couple months ago.. and suddently.. the paper get stuck in the fuser... and burnt.. and have an over heating error on the lcd. should i just change the fuser unit again or is there anything else to change together with the fuser unit....thanks...your help is much appraciate

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Posted on Jan 02, 2017

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SOURCE: samsung scx-5315f printer giving error paper jam 2 inside .

If you have taken apart the printer and checked where all the paper could have jammed up, use compressed air first on the printer. Then, check your toner cartridge. I know on my HP I had a sample toner cartridge and I put another one into the printer. It either was damaged or scratched, etc. and it caused the printer to not respond.






Posted on Sep 01, 2009

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Verify the fuser unit.The image dont fixing on paper.Is fusing unit problem.Verify the fuser heater lamp continuity,the thermistors and the spring at lower pressure roller.

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Have a Samsung SCX-5315F All-In-One that has a line running down the page when you copy using the document input tray. Clean copy when using the flatbed. I have cleaned all the glass thoroughly.


It sounds like it is dirty where it feeds through and not on the flat bed glass. Try and gently lift up the top section where the paper feeds through. If it resists you may need to locate clips or screws but generally the thin strip of glass under the top feeder is easily accessible. Good Luck

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There is a heating element in an assembly called the fuser which melts the toner onto the paper after it's been stuck on by the printing drum. In electronics, an open circuit is a circuit that doesn't conduct electricity. Either the heating element has a cable that's unplugged or the heating element has failed. There's a chance you can order a new fuser assembly that you can install yourself but you might need to have a pro work on it for you.

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Samsung scx-5315f printer giving error paper jam 2 inside .


If you have taken apart the printer and checked where all the paper could have jammed up, use compressed air first on the printer. Then, check your toner cartridge. I know on my HP I had a sample toner cartridge and I put another one into the printer. It either was damaged or scratched, etc. and it caused the printer to not respond.






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Probably have a scrap paper stuck in the fuser or a "stripper finger" out of place, catching the paper. You'll need to remove the fuser to get a good look at things.

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The fact that it's printing anything suggests that it is not a Toner problem. Remove the toner, and have a look at the run inside the printer, checking for any excess toner which is in there. Also, check the Drum and Imaging Unit for damage, wear and tear etc. There will also be a static strip near the imager, with a little tab which you can sweep across the unit to clean it.

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may be fuser unit thermostat problem. if it is low heat eror change it.

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the thermistor in your fuser unit is faulty.

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What the error message is referring to is that the fuser assembly in the back of the unit is bad and wont heat up to the required temperature. A fuser is used to melt the powdered toner into the paper.
You are probably going to have to call a service tech to verify this and have it ordered and installed as usually this is not a user serviceable part.

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I believe your error message is "Open Heat Error". If that's the case, your fuser unit is bad. I understand that it is a new unit, although you do no specify if is is brand new or refurbished.

Now see, the open heat error comes when the temperature sensors on fuser detect a higher temperature than normal. I f that's the case you can easily confirm that by opening the side door (as if changing the toner) and feeling the intense heat coming out. If the fuser was new, then most probably you got a bad power supply board.

This is truly bad news, because for the power supply board to get damaged, a voltage surge must have ocurred. In most cases, there is also a need to replace the main board as well, for the copier starts working erratically, and loses some of its functions (such as duplex copying).

If the unit is under warranty, call Xerox. If you plan to get it repaired, or fixed by yourself, you can buy cheaper Samsung parts, for Samsung is the real manufacturer of the unit. The Samsung model is SCX-5115 gor a non fax unit, and SCX-5315f for a fax capable unit.

Good luck.

By the way, if you happen to fix the copier, or buy a new one, the only way to TRULY protect it from voltage damage is with an Innovolt SVSS protector. This is truly new protection technology and we sell them a lot here in Puerto Rico. Price is $74.95 plus shipping.

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