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Big fish games

Monthly fees are coming out of my account for big fish ..I want this to stop NOW

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You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Posted on Jul 16, 2013

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1 Answer

I want BFG to stop taking out two payments a month from my checking account. I have not dowmloaded any games .


If you are referring to Big Fish Games, here is a link with instructions to cancel your account....
https://bigfishgames.zendesk.com/hc/en-us/articles/230167648-Cancel-Big-Fish-Game-Club-Membership

Nov 06, 2017 | Computers & Internet

1 Answer

Monthly deductions from Big Fish Games of $6.99 each month. I have no Fish Games what is this charge for ?


Check your payment method for monthly subscritions. Sometimes they are deceptive and you gotta make sure what it says. Paypal as a payment method offers monthly subscriptions. Google wallet does as well. Login and double check.

Jun 21, 2016 | Big Fish Games Video Game Consoles & Games

1 Answer

For several monhs you have deducted $6.99 from my checking account. Why?


When you join some games on line, you agree to the games terms. The fine print may say free for the first month, but then start charging at the second month until you cancel. I would contact the company and cancel. Also ask them to refund any back payments. good luck!

Jun 21, 2016 | Big Fish Games Video Game Consoles & Games

1 Answer

BIGFISHGAMES*243060950 4,99 EURO 7,54 CAN billed 06-10-2015


If you can still log on to the site and play games they obviously did not close your account even though you may have requested it. If you cannot login to your account, then of course they should not be billing you any longer. I would revisit their page and double-check on the cancel membership process. Here is the link to that page:


Cancel Big Fish Game Club Membership

Nov 06, 2015 | Computers & Internet

1 Answer

I am trying to cancel my monthly serive fee of $6.99. I think I can cancel at anytime. My name is Vivian Lewis and the card which it is billed to ends in 6296.


You can always cancel the recurring bill with your credit card company or your bank, if its not letting you do it on their website

here is an example of how to do it with bank of america
Cancel Recurring Payment

if that doesn't work you should also be able to contact your credit card/bank and ask them to

Mar 11, 2015 | Big Fish Games Video Game Consoles & Games

1 Answer

I am being charged each month for big fish account so i can get games - i wish to discontinue this account/charge - how do i do this?


Why are you being charged every month? Is that part of a special program where you build points for a free game? If you go to BFG and click on support and keep clicking it as you probably will not get help under the frequently asked questions. Then tell them what you want to do.

Nov 15, 2014 | Big Fish Games Video Game Consoles & Games

1 Answer

Big fish games keeps charging me $6.99 every month since sept. 2012 I have not purchased any games in that time nor does it show as a credit to my account. I have contacted my credit card company to stop...


The only thing you can do is to continue to contact big fish games and explain your situation. You've already contacted your credit card company so that is good. Make sure they put a stop payment on that charge so no further charges will occur.

Oct 18, 2013 | Big Fish Games Video Game Consoles & Games

1 Answer

I don't have an account with Big Fish Games and you continue to bill my credit card for 6.99 from them for what I DON'T KNOW . I would appreiate if you would correct this.


Hello,
You will have to get in contact with Big Fish Games to stop this. If you can not get in contact with Big Fish Games, if you call your credit card company and explain the situation, they will put a block on the transaction and once the Big Fish Games sees the money is being rejected, they will stop or try to contact you and then you can give them an ear full.
You can contact Big Fish Games here:http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTMxNTk3ODEyNi9zaWQvYkdCQVkxRWs%3D
Another thing to note: If you know you never purchased games from the Big Fish Games company, your credit card information may have been leaked at some other website or store you have been to and now the thief is "testing" to see if the account is active by using it on websites such as Big Fish Games. You may want to get a new card and cut this one up.
Chris

Sep 14, 2011 | PayPal Accounts

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