Question about Sony Playstation 3 (PS3) Console

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PS3 hdmi Audio problem Crackling Sounds

When i play games and/or demos theres is a crackling sound periodically especially with explosions or gunfire and on some simple dialogue in the games.However, when i switch to the component cables (red, yellow,white wires)the sound is fine but then the quality of the video is not as good please someone give me a solution!

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  • Zandy Nov 15, 2007

    I also have the same problem, and it drives me nuts. Could it be the HDMI cable or?

  • Deansetsfire Nov 20, 2007

    I'm using a LCD tv and using the HDMI cable straight from the PS3 the sound seems to be all distorted and stactic-like.



    The sound is fine if i use the standard cable but id rather not as the picture suffers.



    What could be the problem? I've tried ALL the sound setting on the PS3 and on my tv!

    HELP!!!!

  • Changuro Nov 21, 2007

    I also have the same problem. I am connecting the HDMI from the PS3 to the Harman Kardon 347 receiver. I did not know if it was the receiver or if it was the PS3. I called HK and they have not seen a problem like that before. I called SCEA , aka Sony, and they said they had an issue with the HDMI and their solution was to use the optical cable for the audio. They did not deny that it could be the HDMI interface.

    I would have to say that the audio degraded over time. I had 5.1 Linear Post Code Modulation via HDMI until the popping sounds occur. Then I changed the HDMI output to only Dolby Digital 5.1, DTS 5.1 and 2.1 LPCM. Popping started happening again about 2 months later and know I am stuck using the optical. I am afraid to buy another PS3 to find out that it will happen again with my receiver. This would tell me one of 2 things if the problem occurs again connected to my receiver: it is my receiver ( because both PS3's did it) or this is a natural flaw of the PS3.

    I need another receiver that accepts 5.1 LPCM to test the PS3 out or a source that outputs 5.1 LPCM to test the receiver.

    I am in a pickle in troubleshooting.

  • Anonymous Dec 12, 2007

    mine does it too it must be a system flaw

  • jedhiggs Dec 29, 2007

    Same thing, no matter what my tv's audio settings are there's a crackling when there are explosions..

  • babyboy06 Jan 02, 2008

    i plug the hdmi cable to my lcd and soon i plug it the movie or game comes on but the sound doesn't come on.......what can i do.....

  • Anonymous Jan 04, 2008

    I have the same problem, crackling sounds during gunfire, explosions, etc.

  • rkeogan Mar 09, 2008

    I hear crackling during game play and even during some menu navigation.

  • greg_s207 Jun 24, 2008

    I have a very similar problem constant loud crackling and slight cutouts duing game's, Bluray movies, and downloaded vid's. Tried 2 x HDMI leads no good. Bought 3rd party componant lead, sound fixed but horrible ghosting problem instead. 5.1 ect is turned off HDMI selected 2 channel only still no go. Please Help?

  • Berto_186 Aug 22, 2008

    The PS3 is making a crackling sound every time i use it through hdmi, the picture quality is perfect though. I simply switch the sound to composite av cables and the crackling goes away.
    Why is it doing that? Ive tried all the other settings, changing it from 5.1 and all that other stuff. I've even tried restoring the PS3 thinking that it was something in the software that stuffed up.
    Reason being that i had been using the ps3 for 2 months without and problems and out of no where it has started crackling.
    The speakers are not blown either as they work perfectly in every other mode.

  • a_warm_place Sep 12, 2008

    I have the PS3's audio hooked up to an amp with av cables and visuals going to the tv with hdmi.

    Ive had no problem for about a year and a half. Now the sound is fine for a bit, but it just switches to a loud crackling sound while playing, and either goes back to normal if I carry on playing for a bit, or goes back to normal if I exit the game and start it up again.

    So far ive only noticed it happening on 'the orange box' and 'guitar hero 3' (which is the first game it happened on). As far as know it doesn't happen if i send the sound through the tv speakers (hdmi).

    Any ideas?


  • Anonymous Sep 13, 2008

    I used to have my ps3 in a surround system but now im going to stright to the tv... the sound cuts in and out like every second



  • Anonymous Oct 11, 2008

    I have exactly the same problem, I have tried to deselect the 5.1 from the audio, manu, but doesn't help me. Please, do you have any other solutions for the ones this first didn't help?

  • poz71 Nov 16, 2008

    crackle sound on ps3 when playing games,films play fine,this is only through hdmi,changed sound settngs,no joy,changed playstation under 30 day warranty at argos,went home plugged it in updatd system put game in crackle on sound,i give up,i paid 300 pounds for a pile of poo,still waitin for reply from sony,could be waiting weeks,i am not happy

  • Anonymous Nov 26, 2008

    IM GOING THROUGH THE SAME PROBLEM, JUST WONDERING IF I GET A SURROUND SOUND SYSTEM IF IT WILL FIX IT SINCE THE AUDIO WONT BE COMING DIRECTLY THROUGH THE TV ANYMORE?

  • Anonymous Jan 17, 2009

    I'm having the problem too, in games and movies on the PS3. It seems mostly random... for instance, the same scene in a movie might crackle one time I watch it and not another. It doesn't seem to matter if the scene is loud or quiet.

    I'm playing the sound right through the TV over an HDMI cable. I was thinking of buying a speaker system but I don't want to bother if I'm going to still have the same problem.

    A few people said turn of Dolby 5.1 sound. That solution didn't help me.

  • Anonymous Mar 21, 2009

    Omg I had the same crackling problem, thank you so much. Sony wanted a $150 to look at my ps3 and send me a refurbished one.

  • lonehill Apr 26, 2009

    Same problem, but it also killed my Denon AVR-1908 receiver. PS3 was connected to receiver with an HDMI cable. Crackling noises started, and after a minute the receiver no longer worked properly and would only make those same crackling noises regardless of input source. Sent it in for repairs, an IC was replaced, and got it back. Hooked everything back up, worked fine for several hours, then crackling noises, then receiver quit working AGAIN! Began to suspect PS3. Sent it in for repairs, not sure what was done, but got it back and hooked everything up. Crackling noises again from PS3. Unhooked PS3 before it killed receiver a third time. Sure hate to have a great surround sound system with subwoofer and not be able to use it when watching Blu Ray movies or playing games, but how many times can I let the PS3 kill my receiver? Shame on Sony for not standing up and either fixing or making people aware of this problem.

  • randyandtina May 03, 2009

    I have the same problem with the crackling noise it also fried my amp. Ive read that in the audio settings needs to be set on linear pcm and not bitstreem. Cant try this because I havent got new receiver yet. Let us know if this works.

  • Anonymous May 05, 2009

    I had the same problem with my PS3, Sony STR-DA3400 and Samsung Tv. I was running the HMDI from the PS3 through the recieve/ amp and into the the TV and I was getting the horrendous popping sound coming out of the TV speakers. I disconnected the PS3 from the amp and ran it directly into the HDMI 2 on the TV. Then I ran my optical audio out cable from the TV out to the amp. This configuration appears to have squelched the popping, but it seems like a ghetto patch job to me...

  • sdfsdf808 May 14, 2009

    had audio crackling with ps3 with perfect visual. connected via hdmi cable, was working fine last week. unplugged ps3 power, reconnected hdmi cable to different hdmi port on lcd => fixed problem

  • havard01 May 11, 2010

    PS3 is The amazing device by sony but it has some common problems like
    sound problem, video problem etc.... Good news is that these all
    problems can be repaired with the help of DIY Guides, one such guide
    available at PS3 Repair Blog

  • Kiwi
    Kiwi Mar 06, 2014

    It's not the HDMI cable. Try setting your ps3 audio to linear PCM 2ch 44.1 and linear PCM 2ch 48. It reduces it quite a bit, I'm still in the process of figuring out my television's compatible audio settings

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Go to audio options, and manually DE-select Digital 5.1. That should fix it. It did for me.

Posted on Nov 08, 2007

  • Boredtodeath Nov 08, 2007

    Make sure your system/tv is capable of 5.1. If you only have two speakers on your set, you aren't going to be able to pull 5.1 channels out of a setup like that. You will start getting the crackle, because the 5.1 sound is not able to be reproduced this way.

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Sounds like the audio output on the PS3 is simply set to an incompatible mode. Try limiting selections to the most basic output setting. I.E. only select Linear PCM 2 Ch. 44.1kHz and the same at 48kHz. If you are using your TV for your sound, this is all you will ever want to use. If you are using a dedicated receiver for sound, you can experiment with adding other sound modes one at a time to find the culprit. I have found that many older receivers may have some compatibility issues that creat noise. in multichannel modes (especially DTS). Deffinitely avoid going to a higher kHz (88.2 kHz, 176.4 kHz, etc.) unless you're receiver is specifically listed as being compatible.

Hope this helps

Posted on Aug 20, 2009

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Sound Settings - Audio Output settings - HDMI - Manual - Select from AAC down to Linear PCM 5.1 CH 176.4 KHZ - save settings

Posted on Dec 19, 2009

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I had the same Popping PS3 problem...really bad. Would have do major Dilbert reboots constantly.
Bought a higher grade HDMI cable..Fixed
I had read it wasn't supposed to matter and that all HDMI cables were the same, but apparently not.
A better HDMI cable worked for me.

Posted on Jan 18, 2010

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Do you have an alternate audio outputs you can use (i.e. optical)? That way you can set HDMI up for the visual output and have the alternate audio output configured for sound playback.

Posted on Sep 25, 2007

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OK, this solution sux, but it will band aid it untill I can figure out wtf. is going on. When (I just bought my ps3) I start a game or movie, the static will come on. I unplug the HDMI cable from my tv an plug it right back in. This works on my Westy LTV 27w7. No the sucky part is that you have to do this anytime you want to play or see a movie. I changed my HDMI cable just in case and... no dice.

Posted on Mar 01, 2008

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Well I have my PS3 connected to a Sony Bravia, the crackling noise was attacking my sound as well and I had changed out my HDMI cables numerous times, from expensive to cheap and found that everything was still happening, this whole time I thought the crackling was coming out of my TV, but it was actually coming out of my surround sound stereo system that I have hooked up to my PS3 through simple red/white audio/video cables. The HDMI was hooked up through my PS3 to my TV, so both sets of speakers would display sound. I found out that I had my stereo system set to just front speaker and subwoofer and this must had been what was causing the crackling, the moment I adjusted the speakers to the stereo system to 5 speaker surround sound, the crackling disappeared. I had also messed around with the sound options in the PS3 menu and there was nothing that I could change to make the crackling stop.

Posted on Jan 17, 2010

As Boredtodeath posted, turn off the 5.1 channel setup in the ps3 audio setup and it will fix the problem :)

Posted on Dec 31, 2007

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I was having this same problem with the crackling audio. I went a restored default settings and it fixed the problem. Maybe this will work for you because this is a very annoying problem.

Posted on Mar 30, 2009

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Just change the audio settings within the game. Usually they are set up to surround, try setting it to stereo or headphones, that should also help

Posted on Feb 23, 2011

Omg thank you so much for the resolution to this retarted little problem. i was beginning to get very irritated. I didnt know if it was my tv or if it was a software issue or what cuz I only got the crackling on certain games. Well thanks again!

Posted on Jun 06, 2008

Oh men same with me..whats up with this shti?

Posted on Dec 23, 2007

I have the same problem. The audio stops continually for periods of about 0.5 secs, and then the auido returns. But this happened with Bluray discs, and with cd audio too!

I connected the PS3 to the onkyo 6.1 system (this model doesnt have the HDMI) via optical cable, and the video through the HDMI to a samsung LCD 1080p.

If i change the audio setting to LCP, my receiver only reproduced analogically in 6 channels. If i configured to the bitstream the digital sound is heared. But the pauses in the audio persist!

So, what can i do??????

Do i need to change the av receiver....... obviuslly im afraid of buying the equipment, and the problem persists

any response, please!!!!!!: lanchero@gmail.com

Oscar (Mexico)

Posted on Dec 18, 2007

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I have the same exact problem! Im sending sony support an email... we will see what the response is... everyone should send them emails also!

Posted on Jan 06, 2010

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I had the same problem with my PS3, Sony STR-DA3400 and Samsung Tv. I was running the HMDI from the PS3 through the recieve/ amp and into the the TV and I was getting the horrendous popping sound coming out of the TV speakers. I disconnected the PS3 from the amp and ran it directly into the HDMI 2 on the TV. Then I ran my optical audio out cable from the TV out to the amp. This configuration appears to have squelched the popping, but it seems like a ghetto patch job to me...

Posted on May 05, 2009

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