SOURCE: HOW TO CHANGE NAME ON THE EXTENTION LINE
The manual was no help but this website was a lifesaver
http://norstarsupport.com/Support/DR5_Chg_name_phone.htm
SOURCE: change name that comes up on display phoned
Name programming requires access to system programming. If you go to the main phone and, without picking up the handset, press PROG and dial **1234 and ENTER, it will go into programming mode. Dial 004 and you are looking at the Ext Name screen. An ENTER at this point starts at 101 OPERATOR (default). Now just start pressing the letter keys and the right arrow to spell out the names. The keys press 7 times for ABCabc2. Punctuation and special characters are under the 1 and 0 keys and STORE or ENTER saves your work.
When I install my systems, I let everybody have access to the programming by class of service. You may be able to program from any phone in your system, it depends on the installer. The phone that rings when you dial "0" is probably the main phone if you can't program this from your own phone.
PROG exits programming.
Carl
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