Question about HP DeskJet 9800 InkJet Printer

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HP 9800 DeskJet

Unit has been working flawlessly until yesterday. Paper tray is full, =cartridges are new. No paper Light comes on when I try to print. Have uninstalled and re-installed drivers to no avail. Is it worth fixing? CAN it be fixed (by me)? or should I trash it and look for another wide carriage unit?

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These printers usually determine whether paper is loaded by using a simple sensor with a small plastic arm. The paper lifts the arm (or pushes it down, depending on the design) when it is put into the printer. Take the paper out and look for that plastic arm - if it's broken, or the spring that holds it in place has come loose, that's the culprit. If that's not the problem, then it's probably going to be something you can't fix yourself. In that case, replacement is usually cheaper than repair for most inkjet based printers.

Posted on Aug 28, 2007

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Service manual hp 9800


I have an HP 9800 Deskjet that I print heavier self stick vinyl paper. The print comes out wavy. Lines aren't strait and images get blurred. Seems like the rollers might be worn causing it not to pull paper in right and centered.

Mar 25, 2014 | HP DeskJet 9800 InkJet Printer

1 Answer

Hi, I am looking for a print head for my HP deskjet 9800. C8165Al. SNTRC0405. Do you know where I can such apart? Also is the print head the same as the print head carriage assembly?


I think the print heads are built into the ink cartridge on this model. Try calibrating the printer, if this does not work you can replace the cartridge presenting the issue, or take it out and leave wet paper towel over the printheads, sometimes this unclogs them

Aug 20, 2011 | HP DeskJet 9800 InkJet Printer

2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    1 Answer

    Hp deskjet D4155...Both power and arrow lights are blinking and I have tryed turning it off and un-plugging the printer multiple times, Every time is comes on, they both are still blinking. Please help....


    Please remove the ink cartridges, unplug the power cord. You may also remove the paper from the paper tray. Now, try inserting the cartridge as well.. after about 20 seconds, plug in the power..

    put in the paper, and ensure that you have inserted the paper properly. Then insert the ink cartridge. This should resolve the problem.
    But if the light is still blinking , try by replacing the ink cartridge.

    Aug 12, 2010 | HP Deskjet D4160 InkJet Photo Printer

    1 Answer

    HP Deskjet 690C says it is out of paper when it isn't.


    Pretty well all printers come with two places to load paper: one paper tray and one feed tray.

    Is the button on your computer or the setting in your word processor teling it to load from the other tray?

    Sep 25, 2009 | HP DeskJet 690c InkJet Printer

    1 Answer

    Paper light on


    Unplug the printer, open the lid, make sure there is nothing jammed in the feeder. Then take the paper out of the feed tray, straighten it out again, and then re insert it into the paper tray and power up. I have the same printer and this has happened to me several times before. If that doesn't work, chat with HP tech support for this series printer @ http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx?&cc=us&lang=en

    Aug 25, 2009 | HP DeskJet 9800 InkJet Printer

    1 Answer

    Out of paper light flashes even after paper is loaded


    Flashing resume light also can mean:

    1. cartridge is missing or an incorrect print cartridge is installed
    2. cartridge is out of ink
    3. dirty cartridge contacts
    4. paper jammed

    Check are cartridges firmly snapped into place and not empty. Use water to wash copper on cartridges if contacts are dirty.

    Apr 25, 2009 | HP DeskJet 690c InkJet Printer

    1 Answer

    Hp 845c orange light keeps flashing


    When the orange light is flashing, either paper jam or ink problem is happening.Try unloaging & reloading the stack of paper in the main tray. Remove & reinsert ink cartridges in the printer. You may also clean the contacts of the cartridge and inside the product.

    Mar 09, 2009 | HP DeskJet 845c Printer

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