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Capsule got stuck in - Nespresso U C50 Espresso Machine w/Aeroccino Color: Pure Cream

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Coffee pod stuck in machine


These machines are designed to use only Nespresso capsules. The UMilk, particularly, is susceptible to jamming if so-called "compatible" capsules are used, as the capsule is pierced electroncally, not manually as in most of the Nespresso range of machines.
Hope this helps, Rob.

Apr 11, 2015 | Nespresso U D50 Espresso Machine Color:...

1 Answer

Magimix M190 CITZ


Are you using genuine nespresso capsules? Are they seating properly. Open the slot where you put the capsule in and check its very clean and nothing is stuck in there.
Have you tried resetting to factory settings?

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1 Answer

Nespresso capsule alignment


After the first one you have to remove the old shell before you can make a second cup of coffe .

Oct 29, 2013 | Coffee Makers & Espresso Machines

1 Answer

DeLonghi Nespresso U not puncturing capsule


Not a fan of nespresso, a lot of cheap plastic. I am guessing the pivot for the capsule puncture arm has worn out allowing some play in it, which is keeping it from closing all the way just a guess, but it is an issue I have fixed before.

May 02, 2013 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

My nespresso u machine capsule slot wont open


Turn the machine off and unplug it from the wall for 10 seconds. It may just have a capsule stuck inside. Doing this will get the machine to eject any capsules when it is turned back on.

Feb 03, 2013 | Nespresso C100B Essenza Single-Serve...

6 Answers

Can not remove capsule and lever stuck


I had a similar problem, and it was down to high pressure remaining in the machine preventing the lever from releasing. You can test this by pressing the capsule in the machine (which will be much more solid than normal).
To fix, all you need to do is make a hole in the stuck capsule. I did this by drilling a small hole in the side of the capsule.
That releases the pressure (and a little spurt of coffee!), and the lever will release.

Mar 10, 2012 | Krups Dolce Gusto KP 2100 Espresso Machine

2 Answers

My Nespresso Magimix Citiz does not pierce the capsules every time. I use only Nespresso capsules. I have tried to pass them through a second or third time when this happens but I have thrown too many...


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Mar 02, 2011 | Nespresso C100/T-US-AERO Espresso Machine

1 Answer

Capsules jammed fault 72


I pulled out the pod carousel, and reached by finger over the capsule tray hole. In there was a stuck pod. Once I go that out, I power cycled the machine and all was well.

Mar 03, 2010 | Miele CVA2650 Stainless Steel Espresso...

5 Answers

I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you...


I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Feb 23, 2010 | Krups Coffee Makers & Espresso Machines

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