Question about Toshiba DKT3010SD Corded Phone

Open Question

How do we change the greeting and option for extensions?

Hello, I am a new manager. The company was purchased this year and the phone systems are wrong. It says press 1 for person 1 and then transfers them to their cell phone. We need to change the greeting and then change it so it says press 1 for new person 1 and forwards them to person 1's new cell phone. HELP please! I have searched online and all over the manual and cannot figure it out.

Posted by on

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 112 Answers

SOURCE: i am trying to change

What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.

Posted on Jan 11, 2009

  • 15 Answers

SOURCE: I have a Toshiba DKT3010sd. How do I change the main greeting

if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

Posted on Jul 07, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our company uses the Panasonic KX-T7730 phone system. When I change the answering message, it is immediately followed by an outdated message. Changing the message works, but the old message still fo


When we set up a Panasonic voice mail system, you have a menu that plays. Usually, there is a Company Greeting, then a Custom Greeting. They are changed from mailbox 998 option 5 then 1 or 3 depending on which greeting you want to change.

Of course, you may not have a TVA or TVx voice mail system, but I'm guessing that's what you have. In all cases, the Company greeting plays in front of the Custom greeting. By default in a TVA it's probably both greetings 1. You can log into the system and play them without changing them to verify what's where.

Carl

Feb 10, 2012 | Panasonic KX-T7730 Corded Phone

1 Answer

I have a Panasonic KX-T7636 phone system. We have a new receptionist and want to change the main menu greeting so that one of the options is "press zero for (new assistant)" instead of the old...


You have a Panasonic 7636 PHONE. The system is either a TDA/TDE or NCP. The Voice Mail system is either embedded or a TVA and it comes with a set of instructions. Custom service announcements and company greetings are administered from the message manager's mailbox 998. Check your original installation notes and documentation for how to do that.

Carl

Jul 08, 2011 | Panasonic KX-T7636-B Corded Phone

1 Answer

Hello, I need to change our Company greeting. I can only figure out how to change the the greeting at the extensions.


If you have a Panasonic brand voice mail system, the company greetings are administered from mailbox 998. The problem is, you need a guide or just have to start looking for where the greetings are stored. A basic TVS-95 has 32 company greeting and 100 custom message slots. We keep ours in Custom service 30, 60, and 40 for Day, Night and Holiday with sub menus going in the digit dialed (ie Day option 3 message is 33), but not everybody does that. A lazy man might just start at 1.

You can find the administrators manual for your particular voice processing system online if you don't have one.

Carl

Apr 20, 2011 | Panasonic KX T7436 Corded Phone KX-T7436

1 Answer

Hi there, my business uses Panasonic KX-T7431 Digital Super Hybrid System and we have several lines. when nobody is available to take the call it goes directly to a company message stating are names...


The introduction message is usually setup as a custom service menu. You need to determine if this is the case by logging into the message managers mailbox and listening to find the current greeting. To log into the message manager mailbox, call voicemail, dial #6 then *98(for 2 digit mailboxes) or *998(for 3 digit mailboxes) or *9998(for 4 digit mailboxes), enter password followed by #. Once in the message managers mailbox, press 5 to record messages. Your introduction message could be the company greeting or a custom service menu. Press 1 for the company greeting and follow the prompts to listen to the greeting. Press 3 for the custom service menu, then enter the custom service number 1-100( in your case start with 1 until you find the current introduction message) and follow the prompts to listen to the message. Once you have found the current introduction message record your new message and save.

Dec 28, 2010 | Panasonic KX-T7431 Corded Phone

2 Answers

I have a Toshiba DKT3010sd. How do I change the main greeting on the phone? I am able to change all the personal greetings but the main greeting (the first greeting the person hears when they call our...


if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

Jun 17, 2009 | Toshiba DKT3010SD Corded Phone

1 Answer

Change/record the Directory Options on M7310


you will need to logg into the system under administrator. Then go under greetings to begin your options and choices to change each extension.

May 28, 2009 | NorStar M7310 Corded Phone

1 Answer

Automated Attendent


Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.

Feb 25, 2009 | NorStar M7310 Phone

1 Answer

Trying to change our company greeting


When you record it, you press 1 immedately to stop recording. From there it will say press 1 to review and 2 to accept or 3 to record again or something like that. You need to select 2 to save.

Carl

Nov 21, 2008 | Panasonic KX-T7731 Corded Phone

2 Answers

Main company greeting....


I figured it out.

Feature 983
Network Password: if you are using 4-digit extensions: 10020000, 3-digit: 1020000, 2-digit: 120000
Press OK
Press AA
Press GRTG
Press GRTG (again)
Press the number for which the greeting is located - I guessed that mine was "1" and i was right
Press OK
Then you have the option to PLAY that greeting or RECord a new one

I hope that helps.

Mar 31, 2008 | NorStar T7316E Corded Phone

1 Answer

Company greeting


You must find someone who can get into the System Manager box, or has System Manager rights in their own mailbox.

Once they are in, select System Manager Options and then Greetings.

Mar 19, 2008 | NEC Dterm DTP 16D-1 Corded Phone

Not finding what you are looking for?
Toshiba DKT3010SD Corded Phone Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Lands Phones Experts

george  peters
george peters

Level 3 Expert

860 Answers

kakima

Level 3 Expert

102366 Answers

yadayada
yadayada

Level 3 Expert

75117 Answers

Are you a Toshiba Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...