Question about Xerox Phaser 8560MFP Laser Printer

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Xerox 8560 duplex paper jam

Anything I can fix myself?

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  • 966 Answers

Your machine should show where the paper is jammed. Open that compartment and pull the paper out.

Posted on Jul 15, 2013

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Posted on Jan 02, 2017

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  • 37 Answers

SOURCE: xerox phaser 8560 DN is

There is mostlikey a scrap of paper that you can not see still in the machine. You can gently walk a thicker piece of paper through the paper path and see if it pushes out the obstruction. Be very careful not to scratch the drum when you try this.
Hope this helps

Posted on Dec 04, 2008

  • 1 Answer

SOURCE: Xerox Phaser 8560 Not Duplexing

Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.

1. Go to the printer.

2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".

3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".

4. Hilight "Plain Paper" and push "OK".

5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.

That should solve it.

GOOD LUCK!!!!!!

Posted on Mar 18, 2009

  • 526 Answers

SOURCE: Phaser 8560 error code

Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Posted on Apr 15, 2009

  • 17 Answers

SOURCE: repeated paper jams

These errors are usually caused by a cracked DM Camshaft (Drum Maintenance). This was a very common problem for Xerox, they usually broke while under warranty, but there a heck of a lot out there that are just now going bad after a year.

You may or may not need to replace the "Motor Process Drive Gears" as well as the DM camshaft.

You might be able to talk Xerox into doing this as a warranty repair, if you ***** real loud.

Posted on Aug 21, 2009

Smith-alone
  • 360 Answers

SOURCE: xerox M15i has a paper jam 2 error, how to fix

Hi, open the right side as if you were removing a jam. You will see 4 silver phillips screws. Remove them, unplug the fuser and slide it out. I think you will find either a paper folded up in the fuser or in the paper path just past the fuser.
The fuser itself probably needs rebuilt or replaced.

Take care

Posted on Jul 19, 2010

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How do I print on 4X6 photo paper on the Xerox Phaser 8560


To print 4 x 6 on a Phaser 8560 you can only use the MPT and you can't duplex. When you load the paper into the bypass, the screen will pop up options for paper size and type. The closest match to 6 x 4 is A6 but the tray will know that the size is wrong if you select it. Therefore, you must select 'Custom Size' and input the size in whatever units the printer requests, either inches or millimeters depending on your printer settings.
Hope this helps.

Nov 28, 2010 | Xerox Phaser 8560MFP Laser Printer

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It is constantly jamming when we try to do a duplex print


Since duplex doesn't get used a lot, much dust collects in the duplex unit. Remove it and thoroughly clean it by blowing dust off. Look for scraps of paper that might have settled in there.

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Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Repeated paper jams


These errors are usually caused by a cracked DM Camshaft (Drum Maintenance). This was a very common problem for Xerox, they usually broke while under warranty, but there a heck of a lot out there that are just now going bad after a year.

You may or may not need to replace the "Motor Process Drive Gears" as well as the DM camshaft.

You might be able to talk Xerox into doing this as a warranty repair, if you ***** real loud.

Mar 12, 2009 | Xerox Phaser 8550DX Laser Printer

2 Answers

Xerox Phaser 8560 Not Duplexing


Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.

1. Go to the printer.

2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".

3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".

4. Hilight "Plain Paper" and push "OK".

5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.

That should solve it.

GOOD LUCK!!!!!!

Feb 13, 2009 | Xerox Phaser 8560DN Laser Printer

3 Answers

Xerox Phaser 8560 display error


There is a known issue with that display. Call 1-800-835-6100 and tell Xerox you have a problem with the diaplay, They should replace it free.

Jan 26, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox phaser 8560 DN is jamming in same place every time.  I remove paper and it re jams in same place.  Now printer is making a loud gear slipping noise.


There is mostlikey a scrap of paper that you can not see still in the machine. You can gently walk a thicker piece of paper through the paper path and see if it pushes out the obstruction. Be very careful not to scratch the drum when you try this.
Hope this helps

Nov 26, 2008 | Xerox Phaser 8550DX Laser Printer

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