Question about GE Profile PVM1970SRSS 1.9 Cu. Ft. Microwave

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GE Profile Microwave PVM1970SRSS Stopped Heating

My 3 year old GE Profile microwave just stopped heating. The exhaust fan, timer, etc. are working just fine. Any potential home remedies? It's $90 just for a diagnostic! Would love any possible options, please. Thank you!

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6 Suggested Answers

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fridgetech
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SOURCE: GE PRofile Spacemaker XL Microwave Oven Model# JVM1460 950 watts

Sounds like the problem is in the high voltage. Most common would be magnatron, capacitor and diode. For safety reasons this should be checked by a professional. Look in your owners manual because some high voltage parts have a longer warranty than 1 yr.

Posted on Oct 10, 2007

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  • 4 Answers

SOURCE: GE microwave oven

Does the turntable rotate? If everything but this works (except no heat), you probably have a bad door switch. Here's a discussion of what's involved in replacing it: http://www.fixya.com/support/t267796-kenmore_microwave_hood_combination_over

If the turntable does rotate, I'd suspect a more significant failure, such as the transformer, capacitor, or magnetron. If it's any of these, it's time to replace the unit.

Posted on Dec 11, 2007

  • 21 Answers

SOURCE: Microwave not working, please suggest

Your magnetron tube has failed. According to the warranty on the Profile Series microwave ovens, the magnetron is covered for 5 years from the date of purchase, but labor is not included. I would call GE Customer Service and when they ask for the model number (which begins with JVM) and the serial number, be sure to give the date of purchase as the date you closed on your house. If they insist upon charging you for a service call and labor, I would call my builder's Customer Service Department and demand (very nicely) that they intervene with GE to waive the service and labor charges. That worked for me (Lennar Homes).

Posted on Aug 07, 2008

  • 686 Answers

SOURCE: my GE spacemaker microwave doesn't heat up foods.

IT COULD BE A NUMBER OF THINGS RANGING FROM DIODES TO CAPACITORS TO YOUR MAGNATRON OR THERMOSTAST OR TRANSFORMERS. IT'S DIFFICULT TO DIAGNOSE WITHOUT SEEING THIS MICROWAVE. YOU MAY BE BETTER OFF GETTING YOURSELF A DIFFERENT ONE.

Posted on Apr 12, 2009

heatman101
  • 43501 Answers

SOURCE: My GE Profile microwave just stopped heating

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

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Posted on Sep 30, 2010

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IT COULD BE A NUMBER OF THINGS RANGING FROM DIODES TO CAPACITORS TO YOUR MAGNATRON OR THERMOSTAST OR TRANSFORMERS. IT'S DIFFICULT TO DIAGNOSE WITHOUT SEEING THIS MICROWAVE. YOU MAY BE BETTER OFF GETTING YOURSELF A DIFFERENT ONE.

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Your magnetron tube has failed. According to the warranty on the Profile Series microwave ovens, the magnetron is covered for 5 years from the date of purchase, but labor is not included. I would call GE Customer Service and when they ask for the model number (which begins with JVM) and the serial number, be sure to give the date of purchase as the date you closed on your house. If they insist upon charging you for a service call and labor, I would call my builder's Customer Service Department and demand (very nicely) that they intervene with GE to waive the service and labor charges. That worked for me (Lennar Homes).

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Does the turntable rotate? If everything but this works (except no heat), you probably have a bad door switch. Here's a discussion of what's involved in replacing it: http://www.fixya.com/support/t267796-kenmore_microwave_hood_combination_over

If the turntable does rotate, I'd suspect a more significant failure, such as the transformer, capacitor, or magnetron. If it's any of these, it's time to replace the unit.

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