Question about Toshiba e-Studio163 Copier

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E Studio163 - Printing - "No cassette with paper of size requested is available"

Hey I am trying to connect the e studio 163 to a window Xp pc. I have instaled the USB driver and then connect it to the com port in add printer. I am now getting the above error. Any ideas why? HOw do I get the e studio to print for me Thanks Ger

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After changed one of the sensors ,the same problem-"no cassette with paper of the sieze requested is available" has happened,alway paper jam.
any ideas why?
machine:e studio0259

Posted on May 04, 2008

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First I will ask you all to install the printer driver or if you have the CD install the Toshiba Viewer Software as well then you can use that as an scanner also.....connect the printer to pc...then go to printer properties>device setting >Form to Tray assignment>change all the options to A4...>apply>OK.....Good Luck

Posted on Jul 22, 2009

Check the paper size in the printer's properties, the tray 1 is A4 for default, be sure to change Letter

Posted on Oct 01, 2007

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If u tryed everithing then go to properties/custom properties/(paper/quality)/ then select BYPASS CASSETTE.
it helped for me, bye have a nice day and good luck :)

Posted on Nov 30, 2015

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I want printer driver

Posted on Nov 04, 2008

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Hardware issue this problem from,Muhammad Hamid

Posted on Nov 04, 2008

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Try reseating the paper trays and clean any sensors the tray might have or the printer to tell it there is paper there or that the paper tray is in. make sure you program the paper into the machine so it will know the paper type.

Posted on Aug 29, 2007

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1 Answer

No cassette with paper of size requested is available when print from network


set up the copier derive again & set the paper size
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Hi there, you will have to open the print driver, and set the paper size there.
Go start, settings, printers and faxes then double click on the Toshiba, that will open the print que.
Now click on printer, then click on properties, when the properties is open press on Printing Preferences, the paper paper tab on the top of the task bar of printing preference.
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Run a test print and all your problems should be sorted out.

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Try looking here:

http://www.eid.toshiba.com.au/

You need to know if it uses the GDI print system or the optional print board.

Browse the driver section and you should get there.

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