Question about Canon PowerShot SD400 / IXUS 50 Digital Camera

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Sand in the lens so it wont close....

Hello! Thanks for your help! I am trying to get the sand out of my camera so that the lens will close. However, I am unable to get to the "gear" portion of the camera. Any suggestions as to what I could do in order allow my camera's lens to close? Thanks again, Kyle

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Re: Sand in the lens so it wont close....

This sounds like an E18 problem posted April 2006 follow this link it might help

Posted on Sep 20, 2007

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When i turn on my camera the lens close and on the screen it says "lens error!" and goes black.

Hello Lash,

The lens error in many cameras are caused due to sand or grit interfering with the lens extension mechanism. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials stick to the camera by electrostatic build-up from the camera rubbing against the side of the carrying case. To resolve the lens error remove the battery for some time. Then insert the battery again and charge the battery completely. Then try pressing and holding the Menu, Function, Function Set, or OK button while turning the camera on. Also try the factory reset option. Also try the on/off button many times after battery full charge.

Jul 03, 2011 | Digital Cameras

2 Answers

I had the lens error pop up. my fiancee dropped camera in sand. i have now tried what was shared on this site rubbing alcohol, banging it and playing with the lens and now it wont turn on at all.

The camera lens drive mechanism has been damaged. You will need to either take it to a place to have it repaired (this can be very costly) or replace the camera. In all reality it will cost more to fix it than to replace it.

May 04, 2011 | Canon PowerShot SD500 / IXUS 700 Digital...

1 Answer

Screen says lens problem

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism (look closely for sand particles around the lens barrel of your camera. A single grain of sand can jam in the gaps around the barrel, preventing the barrel from closing. Use air or a thin sheet of paper to dislodge them). Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jul 22, 2010 | Canon PowerShot SD1000 Digital Camera

1 Answer

My daughter dropped her sister's Nikon Coolpix S560 in the sanddunes today with the lens open. It still took pictures after that but the lens wouldn't close. Now it opens and closes and makes a grating...

It seems that some sand particles are lodged between the lens casing and the camera's body. and when it finds that there is resistence in moving the lens, it shuts down. Use somethig that sucks, like the vacuum cleaner to **** the sand particles out. Do not blow, else the sand will go further in.

Aug 06, 2009 | Digital Cameras

1 Answer

Zoom lens wont close

Sounds like you broke a lens gear, or it is jammed with sand.

Nov 17, 2008 | Digital Cameras

1 Answer

Sand in the lens


Your lens is defective needs to be cleaned, repaired or replaced. If you got sand in the gears it will definitely jam up the lens! Sometimes you can tear down the lens and clean out the sand, and if none of the gears are damaged the lens will then work properly again.

I don't provide instructions sorry, I don't want to be responsible if you cause any damage to your camera. Please work in a static free environment, watch out for the flash capacitor, never have the battery in the camera when you are working on it and never test it without the front and back case on the camera!!

There are online places that will do the repair for you for a decent price and there are others that overcharge by way too much.

I know this because I OWN ONE that charges a reasonable price to do the repair! (Google: 'darntoothysam')

Just let us know if we can help! Good luck from

Darntoothysam com


Sep 10, 2008 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Dropped fe- 230 camera in sand..spazzing ASAP please

Borrow a friends camera or buy another.
The motorized lens assembly is contaminated, and
your only recourse is to replace the entire assembly.
It has very close tolerances and even replacing it is no guarantee that all the sand particles could be cleaned out of the camera body.
Sorry. No easy fix this time.
Regards Paul

May 30, 2008 | Olympus FE-230 Digital Camera

1 Answer

Lens wont close

tryig to force it closed if sand is in it will do further damage. Can you gently extend the lens and jiggle it to see if any sand comes out. Most likely this fault needs repairing to open it up and remove the sand.

Feb 27, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers


Hi there, this job is for a pro. Please do not try to open the lens. However there is a way and I will help you. Please contact me at live session. Arpi

Jun 11, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Got sand in lens cover on the beach and now won't turn on...

Yous cold try vacuuming any thing out- tape the crevice nozzle over the leans mount. But repair is not a likely option.

Sep 12, 2006 | Konica Minolta DiMAGE G530 Digital Camera

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