Question about SanDisk Sansa e250 MP3 Player

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MY SANSA E250 JUST DOESNT START.......

I TRIED CHARGING IT FOR OVER A DAY,WHEN EVER I SWITCH IT ON I JUST GET THE BLUE JOG DIAL DISPLAY,THE SCREEN WEARS A COMPLETELY BLANK LOOK,I TRIED RESETTING IT BY HOLDING THE POWER SWITCH FOR OVER 20 SECS LIKE RECOMMENDED HERE,STILL DINT WORK,WHAT DO I DO???? PLZZ HELP..

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  • sunsun Sep 01, 2007

    mike thnxs for the suggestion,how do i perfrm recovery mode & also upgrade the firmware of the player.... i do not have a display at all... apart frm the jog dial blue lit display ,nothing else seems to work.... i also tried chargig it for like 2-3 hrs.. just dnt work.

  • sunsun Sep 04, 2007

    Mike thnxs again.... i tried doin wht u said... but like i mentioned earlier... i just dont have a display on the screen.. i also downloaded the firmware update like u mentnd... but i just dont c anything on the screen.. will probably call the tech spprt dept.. thnxs mike.

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  • 155 Answers

Try holding the menu button until it turns off then leave it off for around 30 minutes then try to power it back up. If it still wont turn on perform recovery mode and upgrade the firmwar eof the player if havent done so.

Posted on Aug 29, 2007

  • Micheal Thompson
    Micheal Thompson Sep 03, 2007

    Here's how Enable the Hold switch then when it is enabled press the RECORD BUTTON and while pressing the RECORD BUTTON press the MENU BUTTON until it shows in the screen WELCOME TO RECOVERY MODE. Then before you connect the device to the computer. download the sansa firmware updater at the sandisk site. Then when it ask you to connect a device that is the time you will have to connect a device to the computer. If it still failed i suggest calling sandisk technical support.

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