Question about Canon Pixma MP500 All-In-One InkJet Printer

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White streaks, no color, fragmented

I have read and reread and done all the tests and cleaning possible, but still have white streaks through the black (about 1/8 inch wide) and other colors are not showing up. All ink levels are full. When I run the nozzle head check and print alignment, only a fraction of the first top line came out -- no color, not the whole pattern. Yesterday the printer worked absolutely perfectly. The manual gives me no more ideas on what to do. When I go to HELP menu on Pixma it says "no help available." Help please. I have a Mac OS 10.3.9

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SOURCE: smeared lines

Okay, this was the problem I posted a few days ago. It's fixed now, so in case you have the same problem with smearing, here's what the help desk from Canon suggested: Open the cover and remove the ink cartridges. There is a gray lever in front of the cartridges. Lift this lever and the printhead can be easily removed.
Our printhead had a buildup of black ink on the surface. I carefully removed this with rubbing alcohol. I let the printhead dry and replaced everything. No more smearing. Imagine a help-desk that actually helped!

Posted on Nov 21, 2008

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SOURCE: my canon pixma doesn't print well with my new windows vista

Download  and install the updated VISTA software for your model printer See link below:

Posted on Feb 18, 2009

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SOURCE: Cannon IP4000 PIXMA - pink & green streaks

I've had the same problem with my ip4000, but the solution was to get a new print head. They can be quite costly, so I recommend the following:

1. Contact Cannon support and see if you can get them to send you a replacement. They sent me one free of charge, and didn't need an RMA for the old one, so it was hassle free.
2. You can always try to aggressively clean the head yourself by removing it and following some of the "home brew" procedures others have tried. However, you can damage the head further this way and it's only a last resort. Warm distilled water and a syringe was used by one person. When I tried this, it did not work at all, and I called Canon for the replacement anyway.

Posted on Feb 24, 2009

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SOURCE: Canon Pixma IP3500 prints B&W with white streaks

as i can suggest you that it can be the problem of head clogged internally where you insert your black cartridge .and the other main cause is while you give a head cleaning command to get the cartridge cleaned it sucks or pulls  the ink from the cartridge in such a huge quantity that 3-4 cleanings make the cartridge totally empty .due to this the ink gets very low and the printouts come with streaks.many a times setting the print mode in best makes the copy perfect.but the printing gets too slow in that best mode.

Posted on Feb 26, 2009

  • 1 Answer

SOURCE: canon pixma ip500 horizontal bands of non-printing areas

Hi it's Gill again. I've been looking around more on the net and I think the problem is our printers need new printheads which I'm told are spare parts easy to change. Hope this helps. Gill

Posted on Apr 03, 2009

  • 433 Answers

SOURCE: When I print photos, they have uniform vertical streaks.

Issue: Banded or streaked prints
Solution: Change the Print Quality Settings (Windows)

Change the Print Quality Settings (Windows) The Quality setting controls how finely ink droplets are placed on the printed page. Depending on the type of paper being used a higher Print Quality setting does not always insure a better print. Print speed will decrease as the Print Quality setting is increased. Follow the instructions below to change the print quality settings in the Canon printer driver for the Windows operating system through a printing application.

  1. Click 'Properties' in the Print dialog box.

    Note: Depending on the Application software, 'Properties' may be displayed as 'Preferences'.

  2. Set the desired print quality in the 'Print Quality' section.

  3. Select 'High', 'Standard', or 'Draft / Fast'.
To set more detailed print quality settings, follow this procedure:
  1. Select 'Custom' and click 'Set'.


  2. In the Set Print Quality dialog drag the slide bar from 'Fast' to 'Fine' to select the print quality.


    Note: There are five options in 'Quality'. However, selectable options are limited depending on the media type.

  3. Select 'Auto', 'Dither', or 'Diffusion' from the 'Halftoning' section.

Posted on May 15, 2009

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C252 streaks

Check your consumables. Press utility then check consumables. If anything is at the end of life, it needs replaced. It sounds like your drums are not cleaning properly and need to be changed. If they are fairly new, then I would suspect the transfer belt. If you know hoe to get into service mode you can go into test mode. Then run your halftones on each color. If it moves around, its your drums. If it stays in one spot, its your transfer belt. Also you could check your drum units. If they have streaks going across the green drum, like its dirty, then its coming from the drums.

Apr 17, 2014 | Konica Minolta bizhub C450P Laser Printer

1 Answer

"Check Color Cartridge" displays even after replacement of cartridge -though I don't think original cartridge was empty- and stops printer from printing. The new cartridge is installed properly, and...

  1. First, check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges.
  2. Second, make sure your paper is not causing the problem. Paper that does not accept ink well can cause your images to smear or bleed. Plain paper is not the best choice for high-density graphics. Click here to see how to pick the best paper for your project .
  3. If the paper is not the problem and you are using genuine HP cartridges, print a clean test to see if the printer and cartridges are functioning properly. Load the printer with clean, plain, white paper and print a clean test page. To see how to print a clean test page, see your printer's User's Guide , or see HP Deskjet Printers - How To Print Internal Tests , or HP All-in-One Product Family - Printing Self-Test Reports .
  4. Evaluate the clean test page. Different printers produce different pages, but you should recognize elements from the examples below on your test page. In general, cartridge and printer problems are indicated by streaks, missing colors, or wrong colors.
    • Examples from a good printer and cartridges (your test page may not look exactly like this): Figure 1: Solid colors that match color dots on cartridge labelc00059224.gif Figure 2: Pattern unbroken, or broken in only a few placesc00059225.gif

      c00059227.gif If your test page looks more like the good examples above than the bad examples shown in the next two sections below, the printer and cartridges are probably not causing the problem. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - streaked or broken bars or lines Figure 3: Fading, missing, or streaked bar - low-ink or empty cartridge, clogged nozzles, or electrical problemsc00059228.gif



      Figure 4: Color completely missing (magenta bar missing below)c00290898.gif Figure 5: Lines broken randomly - clogged nozzlesc00059231.gif

      Figure 6: Lines broken in pattern - dirty contacts or other electrical problemsc00059232.gif


      Figure 7: Color completely missing (magenta pattern missing below)c00290899.gif If your test page looks like these examples, you probably have a cartridge that is empty, has clogged nozzles, or dirty contacts. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - colors do not match the color dots on the cartridge label (Note: do not compare the test page colors to the colors of the examples on this web page. Your monitor may not display the colors properly). c00059234.gif c00059235.gif If your test page looks like these examples, you probably have a cartridge in which the inks have mixed. Click here to continue troubleshooting .

Oct 26, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

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On my Test Pattern 2 the blue/light blue and green/yeallow have steeks in it. The documents that I print have streaks going across the page. I've cleaned everythign I can clean. The printer has 6,251...

SolutionFollow the given steps in the order presented to resolve the issue: Step one: Retry the print jobThe problem may occur only rarely. If you have not seen it in other printouts, try again. Step two: Increase the print quality modeIf reprinting did not help, try increasing the print quality mode.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected, and then click Properties .
  3. Select the Paper/Quality tab.
  4. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only) If the streaks are in a black area of a black and white printout, change to grayscale printing.
NOTE: This step does not apply to color printouts.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected and click Properties .
  3. Click the Color tab, and select Print Grayscale and High Quality .
Step four: Clean the printheadsIf the print quality is still bad, clean the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center .
  3. Click Settings , Print Settings , and then select Printer Toolbox .
  4. Click the Service Tab .
  5. Click Clean Printhead , and then click Clean .
Step five: Align the printheads If the print quality is still bad, align the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox , and select the Printer Services tab.
  3. Click Align Printheads . The Align Printheads window opens. Click Align .
  4. The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed If the print quality is still bad, calibrate the linefeed:
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox and select the Printer Services tab.
  3. Click Calibrate Advanced Linefeed . The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
  1. Make sure the printer is loaded with unused white paper.
  2. Press the Setup button.
  3. Press 1 and * simultaneously.
  4. Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
    • If the Black block has lines – replace the KY printhead.
    • If the Cyan block has lines – replace the MC printhead.
    • If the Magenta block has lines – replace the MC printhead.
    • If the Red block has lines – replace the KY printhead.
    • If the Green block has lines – replace the KY printhead.

Dec 21, 2009 | HP OfficeJet Pro L7580 InkJet Printer

2 Answers

We have recently bought a second hand OKI C5200 Colour Laser Printer and even though the black and white print seems to be great the clour is coming out with coloured streaks, what would you recommend?

One or more of the drums may be defective. Swap the black with another color and print a document. If that color printed the charectors ok, then continue the test with the other drums each taking a turn in the Black drum position until you find the bad drum.

Oct 08, 2009 | OKI C5200n Laser Printer

1 Answer

My printer is running a white streak through the center of pages

You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:

1. Turn the power to the printer "off."
2. Press and hold the "Paper Feed" button.
3. Press the "Power" button once while continuing to hold the "Paper Feed" button.
4. Keep holding the "Paper Feed" button until one sheet is cycled through.
5. The test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know.

Oct 01, 2009 | Lexmark Z715 InkJet Printer

1 Answer

Color streaks on page

Had a similar problem. Tried lost of things. In my case, the streaks cleared up after I cleaned the toner drum.

Aug 25, 2009 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Color print is streaked. I've done the clean

if its white lines appearing in the printout then its sirely down to air, you may want to replace the cartridge with a new one & perform a few head cleans one after another.

see if that cures it for you.

Aug 09, 2009 | Epson Stylus Color 740 InkJet Printer

1 Answer

I am getting white streaks in my printouts

It's probably like my Epson...the heads are eithr dirty or should have a computer diagnostic program on CD for your printer if you bought it new...if not, then you can get it from HP or possibly their webpage. The program should include an easy-to-follow alignment procedure done by a USB connection from your comp to your printer, or do the normal head cleading procedure at a service center.

Jul 21, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Magenta leaving a colorless streak

You need to check with Xerox , ther is some toner that was manufactured last year (2008) that was defective

the phone number for xerox support is 503-682-7377

Apr 01, 2009 | Xerox Phaser 7760/GX Laser Printer

1 Answer

My Canon i960 printer is printing red streaks on the pages

It's possible that the heads need to be replaced. That's one disadvantage to the printers that don't have the heads contained within the cartridge.

Feb 26, 2007 | Canon I960 InkJet Photo Printer

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