Question about Frigidaire FRT17B3A Top Freezer Refrigerator

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Freezer not Freezing and Refrigerator not cold enough

The top freezer is blowing cold air, but not freezing anything. The refrigerator is cold, but we have it set on coldest setting and it is not as cold as we would expect. This unit is in our garage. We have checked the evaporator coil and it is not frosted.

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  • 4,342 Answers

Good Afternoon Brian - Being that you have a top mount, the vent in the freezer is what circulates air down to the Fresh Food section, making it cool. Also keep in mind that if the garage is above 110 degrees, your refrigerator will have difficulties performing optimally due to un-circulating air. You can purchase the garage kit by going to the manufacturer website and clicking on "Filters and Accessories". Alternatively, you may be able to purchase this kit from the dealer where you purchased your appliance. Here are a few simple troubleshooting tips that may help you resolve this issue:

1. First check clearances around your refrigerator. There must be adequate space around a refrigerator with a static condenser so that air can circulate properly. Proper clearances include 1" at the back and 3" on top of the refrigerator.

2. Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the refrigerator. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure refrigerator is level and keep food and containers from blocking the door closing.

3. Check the door seal. You do this by placing a dollar bill between the body of the refrigerator or freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet, double check to see if the door is being blocked by anything that may be stopping it from closing. If nothing is stopping the door from closing then replace the gasket. (Most appliance owners can easily do this without any tools or sealant.)

4. Check to see if the condenser is dirty. A dirty condenser cannot release heat efficiently into the surrounding air. Cleaning the condenser may be necessary, more if you have animals in the house. If you have condenser coils, they should be wiped occasionally with a damp cloth to remove accumulated dust. The condenser coils should be wiped occasionally with a damp cloth to remove accumulated dust.

5. Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the refrigerator will not get cool.

6. Double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.

If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.

Posted on Jul 16, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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aborcass
  • 2651 Answers

SOURCE: FREEZER NOT FREEZING REFRIGERATOR NOT COOLING

can you feel the compresor??? is it hot??? if this is hte case, your compressor is hot and hte fan the freezer section is still circulating warm air sounds as ifyou have a sealed system issue, 5yr manufactue warr.. (should be anyway check your manual)

Posted on Nov 30, 2008

jmgldsmth
  • 1869 Answers

SOURCE: Refrigerator does not get cold and the freezer does not freeze.

look on the back of the box for a hole marked defrost control timer turn the timer with a screwdriver if it then gets cold replace the timer

Posted on May 03, 2009

milten1
  • 1304 Answers

SOURCE: freezer compartment on refrigerator not cold enough

depending on the temp it could
if the ambient temp get below 32
you freezer wont come on and actually begin to get warm (insulation factor)
but the refer will seem cold because of the low ambiant temp is the temp inside
we go in the refer alot more than the freezer

Posted on Oct 08, 2009

  • 1218 Answers

SOURCE: Top freezer quit freezing. Refrigerator works.

Good day,
Yes, the cold weather is the cause.
Your machine is cycled off and on by the thermostat located in the fresh food compartment. When the fresh food compartment is satisfied, it will shut off the entire machine.
Any temperature below 55 degrees will reduce running time until the freezer will not function, or at best poorly.
Engineers designed domestic refrigerators to balance properly between 70 and 95 degrees. It should be in your user manual.

Thank you for using FixYa

Posted on Jan 12, 2010

taran_2005
  • 10515 Answers

SOURCE: Hi .The freezer is cooling but refrigerator side

Hi,

Read the Below Guide Written by Me:-

http://www.fixya.com/support/r3886637-refrigerator_not_cooling_enough_or_not

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jan 30, 2010

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There is only one source of cold in many refrigerators. If yours is a top freezer, then most likely it is in the freezer.
But the thermostat that you set temperature with is in the refrigerator, not the freezer.
In the cold garages, what can happen is that the refrigerator stays cold enough that it does not call for cold. So the freezer does not get enough cold.
The freezer control works by diverting cold air into the freezer WHEN THE RERIGERATOR HAS TURNED ON THE COOLING. If it is not turned on, oh well.
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