Question about Washing Machines
Posted by Anonymous on
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Posted on Jan 02, 2017
sounds like there is a pumping/blockage problem. check the filter and all drain hoses/outlets. if all clear the pump may be faulty. is the drum turning at all?
Posted on Feb 16, 2008
Had the same problem, this fixed it!
Posted on Oct 31, 2008
I had the same problem for months. Load would pause all the time and items would be soaked. Today it wouldn't do anything and I found out that it was a drainage problem. I called the warranty department and they scheduled a service but warned me that if the problem was caused by debris in the sytem, I would be charged for it. So, I took the job on and finished with like new results after about 4 hours of work. First the pump filter was nasty(batteries, coins, a wrench, hair,etc.), so I emptied and rinsed. Unplug machine. Take off lower front panel (3 screws) and the turn the pump cleanout knob counterclockwise about 2 turns. Have something ready to catch water. Put back in and test machine. If that doesn't work, you will have to clean your pump. Repeat the same drainage process with pump cleanout knob, take hoses off from pump (to the right side of pump cleanout tube), disconnect wiring, remove both screws holding the cleanout tube and pump to the frame and remove assembly out of washer. Remove the 3 screws on the back of pump. Take a flat screwdriver and pry the impeller from the body of the pump(pry carefully because you don't want to mess up the o-ring). Once you have the impeller out, clean impeller and inside of pump casing.(Don't get the electical portion wet!). Put everything back together and test. That is everything I had to do. It sounds hard but it really isn't. Remember to disconnect power from the machine before working on it. You don't want water from the pump cleanout spraying all over the place, the machine has an internal ground and you may become one if your not careful. Our machine is working awesome, my wife is not yelling no more, and I really hope this helps somebody out there. Good luck.
Posted on May 09, 2009
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