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NGS model flea evolution notebook optical mouse not being recognized after working since bought in april 2013 and says that if not recognized then replace

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  • Master
  • 966 Answers

Disconnect and re-connect - it might re-set. Since its a 2013 issie, it might be under warranty.

Posted on Jul 14, 2013

Testimonial: "Hi thanks for your help but the problems seems to be that one of the USB devices attached to the Lenovo laptop which belongs to Pamela has malfunctioned and Windows 7 doe's not recognize it.For assistance solving this problem click this message but after doing this the message then says that if after plugging back into the USB and still not recognized then replace device ( mouse ) "

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6ya6ya
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Posted on Jan 02, 2017

Beni S-P
  • 1006 Answers

SOURCE: microsoft wireless notebook mouse model 1024 will not function.

Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Dec 07, 2007

  • 1 Answer

SOURCE: microsoft wireless notebook optical mouse 3000 Doesnt seem to work?

Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

Posted on Nov 24, 2008

yooperbud
  • 8637 Answers

SOURCE: microsoft wireless notebook optical mouse 3000 model 1056

Press the button on the receiver and then on the mouse. Hopefully that will do it.

Also recheck to see if the batteries are good as some have a syhort shelf life.
Bud

Posted on Jan 19, 2009

  • 1 Answer

SOURCE: Microsoft Wireless Notebook Optical Mouse Model 1023

My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Posted on Mar 19, 2009

  • 1 Answer

SOURCE: Microsoft wireless notebook optical mouse 1023 - not working!

If you know that the battery is good then try this next. There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.

Posted on Apr 04, 2009

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