Question about Heating & Cooling
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Posted on Jan 02, 2017
Yes we had an electric duvet from this company and it stopped working. Was replaced very kindly and no fuss by John Lewis and the same thing happened. (They had said they wouldn't replace again) . Spoke to the company but the woman was very rude. Said that if we lived in a rural area that was our tough luck basically. (A power surge or something). I don't think that's acceptable but we have given up on it now. I think there are 'known' issues with these products that are beingswept under the carpet.
Posted on Oct 24, 2009
you may have a faulty connection or bined wire on the blanket they do have a switch that shot off for any reason..you can't do anything unless you open it and check
Posted on Nov 08, 2009
Hi. You can locate a Sunbeam Service Centre via http://www.sunbeam.com.au/Pages/Support/Repairers.aspx
You're looking at $64.00 recommended retail.
BTW have you checked that it's not the blanket? Swap the controls over, if the problem follows the control it's the control. If the problem stays on the same side of the blanket, it's the blanket.
Also note Sunbeam has a 3 year warranty on electric blankets. If Date Of Purchase is less than 3 years ago call 1800025059 option 1 to speak to their Customer Service,
Posted on May 26, 2010
If it is a problem with the controls they can be replaced.If it is a break in the internal wiring then you will need to get a new blanket. Thank you
Posted on Jun 11, 2011
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