Question about Motorola Mobility V180 Cellular Phone

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People can't hear me - Mute button?

The phone was woking fine. Then all of a sudden, people can't hear me. They call my phone, I can hear them just fine, but they can't hear me. Does anyone know if there is a mute button or setting on this phone that I might have pressed by accident? How can I un-mute the phone?

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Re: People can't hear me - Mute button?

I have the same issue with Uniden cordless DCX640 - the phone was working fine but it seems to be on mute

Posted on Feb 08, 2008

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When i make a call i can hear the person but they can't hear me.

if the phone is old or has been dropped then it could be your mic that has broke. the speaker is at the top ( so you can hear ) mic is at the bottom ( so they can hear ) but if you know the phone is fine or was fine then you could of muted the call. dial out and keep the phone away from your ear so you can check the screen ( the screen turns off when you hold it to your ear ) then you can check for a mute button or secrecy button. ( we use them to put people on hold so they cant hear what we say )

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Make sure mute button is not pressed. On some phones (like older Blackberries) it was easy to accidentally press the mute button when talking on the phone).

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When calling,i can hear the person i called but they cant hear me


Looks like problem is on your side. This is may due to a faulty microphone on your phone or Mic is set to be on mute.

1. Please check that nothing is clotted on Microphone. This is a small hole on bottom side of your phone.
2. Please check that other party can hear you when you're using a Hands-free / Bluetooth ear phones with mic on it. If they can hear you, when you use a hands-free, problem is with your phone's on-board microphone.
3. You can also check that, while on a call, your mic is not set on Mute. This can be done as on call, select Options , look for Mute / Unmute. If Unmute is present, select it unmute the mic.
4. You can use Mute button Provided on the top side of the phone. While on the call, press this button to Mute / Unmute the mic. If the mic is set to Mute mode, other party won't hear any sound from you.

Hope this will solve the issue.

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Are you sure that there is not a hidden mute button somewhere?
Look for the troubleshooting on the other will startuo hearing y
I h

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Call your muted A747 from another phone.
Answer the call.
On your A747 select Options with the top left button.
Select the first entry, Mute/Unmute.
This fixed the same problem on my A747. Before doing this the Mute/Unmute had no effect. After doing the repair, all is OK.

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They can't hear me.

hi there

is there by any chance the mouthpiece speaker may need replacement? if you use bluetooth headset, it would be fine. but without bluetooth, they cant hear you.

i suggest you look for a replacement mouthpiece speaker for that to work.
hope this helps.


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try to master clear and master resset your phone.

and if is not woking your phone mouth piece or mic is damage.

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