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Digidoor 3 motor won't close fully

We had a power outage and the battery backup could only take the door up and not down. After the power was restored now the door motor only moves the door down by 30 cm and the stops. The manual is of no use, please advise

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blanchettohd
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SOURCE: I bought a second hand Digidoor 1 with garage

You are receiving interference from the digi door. You will have to return this unit and go with a different one on a different frequency. Chamberlain makes a clicker that would work well with that unit. Thanks BB

Posted on Sep 22, 2010

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1 Answer

My digidoor 1000n motor recently did not close all the way leaving a gap of about 60 mm and yesterday the gap seemed a bit bigger more like 100 mm how do i set it to close fully


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Hi,I have a Digidoor 3 motor & it open & closes as normal but after the garage door is closed it drops the chain about 15cm then slums it back into the track. Can anyone help me out please?


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Digidoor one, Digidoor III and the Digidoor IQ all have build in battery backup.
__________________

Reference:
http://www.4x4community.co.za/forum/showthread.php?t=142874

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I bought a receiver to pair a Centurion D5 motor with thE Digidoor motor.How do i install the Receiver on a Digidoor motor?


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"Another reason is problems with the radio frequency of the remote control system used, some older systems use frequencies that are liable to interference from various sources such as police and fire department radios and military communications. The effects of this interference are many for example, the garage door may open and close on its own or the operating range of your remote control may become so poor you cannot open or close the door with your remote control even whilst standing next to it."
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Have had to replace the backup battery in the opener 3 times in the last year. What could be draining the battery?


Here is some general information that you probably already have. The opener should keep that battery charged. I would recommend getting a service technician out. Just when you really need that battery backup it will be out.

On top of your unit is a battery pack with three colored led lights. You can tell what is going on by looking at these. This information is in your manual or here it is. GREEN LED: All systems are normal. A solid LED light indicates the batteries are fully charged. A flashing LED indicates the batteries are being charged. NOTE: Batteries do not have to be fully charged to operate the motor unit. YELLOW LED: The motor unit has lost power and is operating off of the BBU. A solid LED with beep, sounding approximately every 2 seconds, indicates the motor unit is activating the door and is operating off of the BBU. A flashing LED with beep, sounding every 30 seconds, indicates batteries are low. Once the power is restored the BBU will recharge. This is indicated by a flashing GREEN LED. RED LED: An error has been detected and the BBU will automatically shut off. The BBU will attempt to restart by reconnecting to the batteries. If the error is still present it will shut itself off again. This process will repeat every 5 minutes or until the error has been resolved. This is used to prevent further draining of the batteries. If a red LED remains on when the power is restored, and is accompanied by a beep sounding every 30 seconds, please call for service.



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I bought a second hand Digidoor 1 with garage door. The door opens and closes perfectly when the digidoor is off. When I power up the digidoor the motor will not open the garage door when the door is...


You are receiving interference from the digi door. You will have to return this unit and go with a different one on a different frequency. Chamberlain makes a clicker that would work well with that unit. Thanks BB

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It sounds like your obstacle setting might be set too low and the friction of the door is causing the motor to stop. There are two white alan key adjustments on the side of the motor that can be adjusted to change these settings for the up and down sensitivity. If this does not solve your problem contact the Digidoor technical helpline on 2711 4749060, they will be able to assist you.

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