KitchenAid KSM150PS Artisan Series Stand Mixer Logo

Related Topics:

Anonymous Posted on Jul 13, 2013

Kitchen aid mixer repair locationsi

Oil is leaking

1 Answer

John Fink

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

  • KitchenAid Expert 202 Answers
  • Posted on Oct 02, 2016
John Fink
KitchenAid Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Joined: Jul 18, 2012
Answers
202
Questions
0
Helped
113193
Points
273

Leaking oil is caused by the grease in the gear box separating. This often happens when the mixer is not used much and the grease is not kept mixed by the moving gears. The solution is two-fold. First run the machine more frequently. Second is to open the head and replace the old grease with an approved food-grade grease (6 oz. is the right amount). KitchenAid grease can be found online and at Ebay. The Service Manual can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

While the Artisan series is not specifically referenced, the procedures are the same.

You can also take the mixer and manual to a competent repair person.

5 Related Answers

A

Anonymous

  • Posted on Jan 19, 2007

SOURCE: Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

Ad

Anonymous

  • 478 Answers
  • Posted on Mar 11, 2009

SOURCE: my kitchen aid mixer makes a clicking sound when it is on

Check the motor brushes. You'll see two black plugs with flathead screwdrivera small one, Unscrew to check, if only springs or very worn,youll,know.Its a maintenance problem.

Anonymous

  • 135 Answers
  • Posted on Apr 22, 2009

SOURCE: who repairs kitchen aid stand mixers in the st

Hi. Go to kitchenaid.com, talk with a customer service person and ask them the question. They'll be able to tell you where the nearest "authorized" repair place is. Good luck! ricardok45

Anonymous

  • 235 Answers
  • Posted on Dec 01, 2009

SOURCE: leaking oil from kitchen aid mixer ksm150ps

Hi, BRIANMICHELL ? How much oil are we talking about, and over what period? How old is your machine? Your KA mixer?s internal gears are factory packed with enough grease to last a lifetime, whatever that means. Depending on the age of your mixer, where it was stored (warm temps possibly?) and how long it's been idle and/or how heavily it?s been used; these factors all will eventually cause the lubricant grease to separate into its base oil from its additives, with the resultant oil seeping from openings beyond the gasket down the agitator shaft. Gravity can be very insidious. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try KSM150PS, and select one of the files listed under Parts List (check to see it this matches your mixer model). Turn to pages 6 & 7, titled ?Case, Gearing and Planetary Unit?, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. For starters you may want to order parts #15, transmission gasket, and # 16, O-ring, along with some food-grade grease. Also, while you?re inside the guts of your mixer you can check for any other unseemly wear and tear on the gears, etc. It can be messy but gratifying. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html Good luck and have fun. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln

Anonymous

  • 235 Answers
  • Posted on Jan 12, 2010

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Mixer overhaul

Maureen it's probably not a good idea to put to put all that personal information here on a very public forum. Contact Kitchen Aid and ask them for contact information for the longest established authorised repairer in your locality.
14helpful
1answer

What type of grease can you use in your kitchen aid mixer, and also where can you buy it. Thank you.

KitchenAid uses Shell Darina #2 grease. If you're seeing oil, it's probably because the oil has separated, and should all be removed and repacked with new grease. It is available for sale for $4.20 per tube (14 oz). With that said, the official position from Kitchen Aid is:

Normally, your mixer has enough lubrication to last the lifetime of the appliance. If through some mishap ( mixer is tipped during shipping or storage) oil leaks from the drip ring or shaft area, it can be attended to at a local authorized KitchenAid repair shop. Losing a teaspoon or 2 is nothing to be concerned about, but if there's 1/4 cup or so lost, your mixer will need repair. You may feel free to contact us at Customer Service for the most up to date listing. Call 1-800-541-6390.

If you really want to get into this, a web page discussing this situation is posted here. Of course, disassembling the mixer will void your warranty.

I hope this helps. Please rate my reply "4 thumbs up" if you're completely happy with the info. Thanks!
Jan 13, 2011 • Food Mixers
4helpful
2answers

Leaked oil

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
0helpful
1answer

Turned over and oil leaked out. Not sure how to replace and with what type of oil. Thank you.

There should be no oil. It is probably grease that has leaked due to a gasket not sealed tight. Go to Mendingshed.com and if you type in Kitchen Aid Mixer you can find a manual that shows what type of grease.
0helpful
1answer

My kitchen aid mixer is leaking what seems to be a brown liq. maybe oil where the paddle inserts into the mixer.

This is another complaint about a Kitchenaid Standmixer, model K45SS. It leaks oil, out of the 1 year warranty period. Called the company. Got the standard line: Mixer must be run 2-3 minutes a week to avoid leaks. Nothing appears in writing about it in their manual. Oil leaks into food are dangerous. Please report these to the Consumer Products Safety Commission. After calling their service center a second time, after seeing all the complaints on this board, I informed them of my report to the CSSC. They said they would send a "return repair kit". I could send it in for repairs and if it was determined to be "defective" they would pay for the repair. The representative would not state that this is, in fact a "defect" and that I would be charged to have it inspected and repaired if it was not. Cost, anywhere from 50 to 150. I would be charged to ship it back if it wasn't defective and I decide not to have it repaired.
Read more: http://www.consumeraffairs.com/homeowners/kitchenaid_mixers.html#ixzz0TkgnvHLP
0helpful
1answer

Kitchen aid mixer leaking yellow oil is it repairable it still tu

It can be. This may require replaing the plate that the shaft comes through, since there is now enough play to allow the grease that is in the nead to leak through. You can find the parts online, but be ware, it involves tapping out pins and undoing many screws. Manuals are available online at Kitchenaid.com
0helpful
1answer

Leaking oil at the base

A TV show "How it is made" was in the Kitchen Aid factory and they used a thick grease and no oil in the mixer. Does your unit get hot? Maybe its melting the grease (dark brown)..
3helpful
3answers

K45SS leaks lubricant

The solution?...the oil leak is a very common problem with the kitchen aid mixer. If you don't use your mixer a lot the gasket dries out and the gear casing oil leaks. Doesn't that sound like a tasty ingredient to add to your cookies?? You'd think that a gasket wouldn't dry out so quickly...but it does. You'll spend about $125 to get it fixed at a shop. If you seach the net (consumeraffairs.com) you'll find hundreds of complaints just like yours....and mine. Kitchen Aid's response is basically tough luck, we got your money.
0helpful
1answer

Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa
Not finding what you are looking for?

277 views

Ask a Question

Usually answered in minutes!

Top KitchenAid Food Mixers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a KitchenAid Food Mixer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...