From what I have read, if you contact your regional Steinberg distributer they can issue you a new code if yours is lost. Or you could contact Steinberg directly here
and request a new cd and licence (providing you can prove that it is a genuine product that you purchased).
Did you use and lose your blue key? If you did you can retrieve the licence number from your computer.
- Please attach the USB-eLicenser to the computer and open the eLicenser Control Center. In the eLCC, all connected eLicensers are listed, showing a 12 digit number (USB-eLicenser) or 20 digit number (Soft-eLicenser). This number is also needed to register the eLicensers in MySteinberg. So please make sure to have all keys registered in MySteinberg right after you bought them to have a comprehensive list of all your eLicensers.
- Even if you had no chance to register the key or to note down the key number before it became defective or was stolen, the key number(s) are still available on the system if you have the latest eLicenser Control Center installed. The file containing the numbers can be found in these locations:
C:Documents and SettingsAll UsersApplication DataeLicenserLogsPOS_Used_eLicenser_Serialnumbers.log
[Mac OS X]
I hope that may be of help to you.