Question about Kenmore Washing Machines
The washer will not drain when it goes onto any sort of spin cycle/rinse. What can we do at home? OE shows on the display. We have done the drain pump filter cleaning. Do we need to remove the back?
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
Thanks to other info gathered from this site and
a few quality hours with the washer, I solved this problem for myself.
I experienced exactly the same problem. Did the same things. OE error Drain pump would not drain. Sounded like it was grinding a bit. Just not draining. Checked the strainer. Nothing. I found this link to the service repair manual which has easy to follow instructions on how to disassemble the washer and get to the pump. Removing the door and the pumps is really not that hard.
Don't be scared. I'm a novice and it was easy. Wear gloves. Lots of sharp edges. All you really need is a screwdriver and pliers to remove hose clamps.
Anyway, I got the the top cover off, removed the front door panel section and could easily access the drain pump. I first pulled off all the hoses. All clear. Disconnected the pumps (easy once I figured out the clip the pump unit slides into). Note there are 2 pumps - a circulation pump and drain pump (larger one). All clear. Reassembled. Still nothing.
Ran a few loads of wash manually draining after each cycle (to keep the wife happy with clean laundry). Yes, you can do laundry while waiting on the part to be delivered. Just get a bucket and drain the washer after each cycle - easier if you pull off the main drain hose and drain it that way versus the little emergency drain(slow!).
Became convinced it must be the drain pump so I ordered a new one for $50 here. repairclinic.com
Installed new pump and reassembled machine in about 20 minutes. Worked great. NOW HERE IS SOME ADVICE THAT MIGHT SAVE YOU THE $50 for a PUMP:
After replacing the pump, I was banging on the old one to see why the heck it stopped working. During the process, I figured out how to actually pull the pump apart. There is a rubber washer around the housing below the blade - pull on it hard enough and the pump slides apart. When it did - holy cow! It was filled with grimy sandy muck. I cleaned it all out, but did not feel like testing it to see if worked. So I likely have a spare should the new one ever go out.
Hope this helps.
Posted on Mar 10, 2009
Check the lid switch. Through out time the lid switch housing can come apart from years of heat and cold. When I checked mine, I found the glue deterriated and the housing came apart. What I did to fix it is I zipped tied the housing together and did a functional check and it worked.
Posted on Apr 25, 2009
SOURCE: Kenmore Elite HE3 F02 error
If you checked the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.
I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.
It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:
Replacements can be purchased at any of the following websites:
Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
If you have any questions, please post back and let me know. I hope this helps you.
Posted on Mar 06, 2010
Tips for a great answer:
Sep 11, 2015 | LG Washing Machines
Mar 08, 2014 | Kenmore Washing Machines
The control for the washer likely detected a problem. The failure code will not be displayed on all models of washers. You can recall the error code by using this procedure:
Nov 30, 2012 | Kenmore 3.8 cu. ft. HE4t Front Load Washer
Welcome to FixYa
OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.
May 12, 2011 | LG Washing Machines
Nov 16, 2009 | Kenmore Oasis HE 27082 Top Load Washer
Jul 26, 2009 | Washing Machines
Mar 03, 2009 | Kenmore 43142 Front Load Washer
Oct 29, 2008 | Kenmore Elite 45986 Front Load Washer
Sep 21, 2008 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...
47 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: