Question about Hoover Floormate H3000 Upright Wet/Dry Vacuum

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Will not pick up

I clean the machine when I use it and use the describe cleaning supplies. It will not pick up the water.

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Re: will not pick up

I had the same problem: the hose at the base is cracked or broken, hence there is no suction. The tube needs to be replaced. I only noticed it when the cleaner was at a 45 degree angle. In the upright position it appears to be intact

Posted on Oct 04, 2007

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Hi Steve, it's Jack at Dyson.

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In normal use, both filters should be washed using cold water without detergent, at least once a month. Allow at least 24 hours for both filters to dry completely before replacing them in the machine.

To check your DC24's cleaner head and airways for blockages, please follow each of the steps shown in our online Support guide:

If you'd like some further advice from our experts after giving these checks a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Won't pick up water from the clean water side

I couldn't view u'r clip but it seems if the pipe is blocked try to remove the blockage by using a hose where you spray hot water and normal dishwashing liquid, through the pipe, to unblock it. Just do not immerse the whole machine in water! Because I do not know what machine you have. Good luck my friend!

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Try changing the water before you turn it on the first time -- that will probably help you resolve the issue. It seems like there is probably some sort of soap or carpet shampoo in the system causing your foam issue. If your carpets have been shampooed or if you have spilled soap or detergent on your carpet at any point, the vacuum is probably picking up remnants of the soap when you are cleaning, and it is working its way into the water supply of the vacuum. This will continue to happen until you have completely removed the soap from your carpet -- and if you haven't cleaned out your vacuum very well. Try rinsing out the hoses and water tank really well, to make sure that the soap is not stuck in the vacuum itself and give it a try. Hopefully just rinsing out the machine will fix the problem.

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1 Answer

My vacumn has a aweful smell coming from it when in use. Not motor smell.

smells are usually from bacteria. I have seen this before and you can get O.K results by rinsing the machine with cleaning soloution. I like ****-n-span. try to use a cleaner that you like the smell of as it will leave a little of that smell behind. use the vacum in the wet type aplication and use it to **** up the cleaning solution mixed with warm water with about the same mix as you would use to clean a floor. then after the machine fills up let the cleaning solution set in there for 5 to 15 minutes. dump out the cleaning soloution and repeat the process with clean warm water. If it has gotten really bad then you made need to repeat the entire process one or two more times. I also take the pick up hose and clean it with some cleaning solution then rinse outside with a water hose.

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I checked the bottom of the fresh water supply container and all was well there then I used a pin in the tiny air valve on the container. Turned the machine on, pulled the lever to release water and held it for several minutes and finally the water started to release and the machine works fine now.

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1 Answer

I cant get it to ****

This is from the owners manual that I have provided a link to, so that you can have a copy for your records. I hope this helps.

Possible Causes Remedies 1. ReadyTools dial may be at wrong setting. 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting. 2. Tank may not be seated properly. 2. Pick up both the 2-in-1 water tank and formula tank and reseat them so they fit snugly on the unit. 3. Tank may not be assembled properly. 3. Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of Tank (see page 9). 4. Solution or 2-in-1 water tank is empty. 4. Check fluid levels in heavy duty bladder and formula tank. 5. 2-in-1 water tank has picked up 5. Empty 2-in-1 water tank. Refill maximum dirty water and red float heavy duty bladder with clean door has closed. hot tap water and replace. 6. Red float "door" in the tank may have closed 6. Turn the machine OFF ( O ), as a result of bumping an object or moving allowing red float door to release into machine back and forth too quickly. the open position. Turn unit back ON ( I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

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1 Answer

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Where the lip of the tank sits on the clear window, is the gasket there? If it is missing, it won't suck up the water. It is black, oblong (#24)and sits in a slot on the clear window providing a seal for the tank. Is the filter clean(#62), should be sitting in the square opening on the bottom of the lid, it sits right over the sucking opening.

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1 Answer


You release the water on the reverse stroke, and the machine will pick up in that same stroke. You push the machine forward to position it and pull back slowly as you pull the trigger to release solution and clean the carpet.

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