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Ge model jkp78gok3

Won't turn off

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The oven won't turn off, am leaving the door open so that it won't run


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The pad on my GE profile microwave won't work. Vent, and lights still work, just can't enter anything on the keppad.


You have a failed membrane keypad.

On some models, the membrane keypad is available as a separate part.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

On other models, you replace the control panel frame, which has a new keypad already attached. It's a pretty simple do it yourself job. Or we can do that for you, too.

Feel free to contact us directly with your full model number from the tag on the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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