Question about Acer Computers & Internet
We got at&t u-verse modem/router and when the at&t guy set it up my acer laptop wouldn't connect it just said windows unable to connect to (router name here) and in the network i right clicked on the router but it just said connect it didn't the properties button but i could connect my desktop and ipod no problem i showed it to the guy and he knew what the problem was and in less than 1 min he had it connected and i have never had a problem with it but 8 months later i had to restore my laptop to factory settings and now it wont connect again just like before does anyone know what the guy did to let me connect? Ps i can connect to other routers just not mine
Go to control panel and use the utility system restore, and put the last date that you know was working good and ready.
God bless you
Posted on Jul 14, 2013
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Posted on Jan 02, 2017
hi i have just bought a Acer Aspire 5315 on vista i wanted to put it back to factory reset but it seems that they have taken out the back up to do this can i get a disc from any were or any help i would be most greatful thanks dee
Posted on Mar 21, 2008
Firstly check that it is installed by going into Device Manager.
Goto START - SETTINGS - CONTROL PANEL - SYSTEM - DEVICE MANAGER
Look at the list, If you see your card there with a yellow question mark, or a red exclamation mark then it has an issue.
Firstly unistall the device by right clicking it and select Unistall.
Then reboot and Windows will detect the card again and reinstall the drivers for it.
Check back in Device Manager to see if it is still the same. If so, it is possible it is a hardware failure and would need to be replaced.
Beofre you get to that stage though, turn off the laptop, remove the card (it will be underneath under a panel and will have 2 wires connecting to it) then put it back in making sure to push it into the slot correctly. You do not need to remove the wires to do this, and the card does not need to come all the way out.
Post back if you are still having issues.
Posted on Apr 21, 2008
Hiya, first thing you should check is that your wireless card/usb on your laptop actually supports WPA. I changed to WPA and 3 out of 5 of my laptops could not log on. Took me an age to find out what was wrong. Try changing back to WEP on both units. If they can both log on then see if you can try to borrow a wireless card that you know supports WPA, change back to WPA settings and see if new card works. Don't even assume that new cards/usb's are all WPA compatible. Friends was bought in Nov and isn't able to run WPA.
Posted on Apr 23, 2008
Sounds like you have a bad piece of hardware. Can u surf with a hardwire to router? I would consider purchasing a wireless usb adapter and installing it to test with. The winsock repair that you performed would only fix a browser related issue. I doubt that you have mac address filtering enabled on your router, but if you do then that would explain why you cant connect. Then again you would be able to connect to other networks, just not yours. Hope this helps...tennis123
Posted on May 20, 2009
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