Question about Canon NP 6551 Black and White Copier

2 Answers

Np 6050 the copier say remove the paper from the sorter ... i talk with many technician and they say me if the piece of paper jam in some place of the sorter... but its clean,

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 62 Answers
Re: np 6050

Take air blow out between bottom tray and bottom of the sorter there is a sensor looks up and it gets dirty.

Posted on Oct 11, 2007

Re: np 6050

Disengage the finisher from the copier and check that there are no paper fragments blocking the inlet sensor arm. Check all areas that have a green flag attached to them, i think there is one between the copier and finsher.

Posted on Aug 27, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Cannon NP6521, 531e error

check the sorter staple motor sensor or remove the sorter from the machine

Jan 06, 2010 | Canon NP 6050 Copier

1 Answer

Sorter not working

Please be more specific

Either it is or isn't working!!

Check is set to output to sorter, not face up tray, inspect the equipment is level.

Check switch between copier and sorter for damage and ensure it is making full contact.

Ensure leads for sorter and copier are attached and on at wall


Nov 02, 2009 | Canon NP 6050 Copier

1 Answer

Once the np 6050 is turned on it displays error code E010 switch off and on again

E010 code is main motor lock. Open front cover, Release Transport/Fixing Unit tray. Pull the tray out untill it stops. Try rotating the larger knob to see if Fixing unit will turn...if not, raise the exit/stripper assembly to check for jammed paper. If no paper present and the Unit turns freely, reinsert Transport/Fixing tray into copier. Latch into place. Close front cover. Power on machine.
It is possible that the main motor has failed, but not likely.

Jun 19, 2009 | Canon NP 6050 Copier

2 Answers

Paper jams in machine does not come out into trays

Any number of problems.....the most simple is that could the paper size is set incorrectly (either size and/or orientation) so the paper is not where the machine "expoects" it to be -check your tray settings. Otherwise, it could be dirty/worn rollers, blocked, or dirty paper sensors, fuser problem (depending where the paper is. The bottom line is....if you have the tray set correctly, then the solution to the problem will require technical intervention

Jun 09, 2009 | Canon NP 6050 Copier

1 Answer

Canon NP 6050 Copier

actually u hv not putted ur pblm correctly...
paper is jamming in ur machine but fm which tray u r taking paper...
n e way ...
1..if paper is comming fm down trays (i.e. 1,2,3,..or4) , try to clean the Pickup rollers of rubber material (at down side to the duplex tray or upside to the each tray) with some water and smooth cloth
2..if paper is comming fm bypass section then ur bypass pickup roller must be cleaned like above, or it must be replaced...
....try this and then also if not solved then place ur question again in detailed..


Aug 15, 2008 | Canon NP 6050 Copier

2 Answers


loks to me like you have a problem... serious problem might be time to go buy a new machine. i know of the best place to get a fully functional machine. GUARANTEED (858) 292-4129 KCDS/BMU

Jul 24, 2008 | Canon NP 6050 Copier

1 Answer

Jammed paper at the Sorter Unit

Do you get a paper jam or is the finsher not showing that is empty? You may have a broken bin or a miss alined bin or you have a lazy sensor flag. The copier should give you a idea where the paper jam is... May need more info. on this one..

Jun 06, 2008 | Canon NP 6050 Copier

2 Answers

Canon np 6030

Is it looking for toner or is there still a jam in it. You may want to try to turn it off and unplug the sorter and turn it back on. If that dose not work turn off again and unplug the adf and turn it on again. If that dose not work if you have unplug the bottom 2 trays. If one of those is causing the problem look deeper in to one of those units. Also, will it showw or flash a error code on the display?

Mar 18, 2008 | Canon NP 6050 Copier

1 Answer

Canon NP6050

The E510 is a sorter feed moter problem moter (M1) You can see if the sorter moter turnes if it does not,replace it
If you want a quick cure to get you copying disconnect the sorter remove the communications lead you have to remove the sorter completely and the copier will work.
Thank You

Mar 11, 2008 | Canon NP 6050 Copier

1 Answer

Nothing is copying

E532 is a sorter problem. Have you replaced the staples recently? If so try to remove any jamed staples from the stable cartride and try to reinstall as shown on the inside of the soter front door. You can also try to turn the copier off and unplug the sorter and reattach it and turn on the power. See what happens, if that does not work and you don't really use the sorter, unplug it and detach it from the copier and make a exit tray and there you go. If you do use it call for service.

Feb 07, 2008 | Canon NP 6050 Copier

Not finding what you are looking for?
Canon NP 6551 Black and White Copier Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

93861 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides