Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine
Hi - I have read most of the questions regarding heating issues with the X1, but still feel I need a bit more help. My X1 heats up to about only 55 degrees (even when the steamer button is on), then the bottom light shuts off. When I press the coffee button steamy hot water does come out from the portafilter area, so I'm assuming it's in fact hotter than 55 and the reading is off. However, no matter how long I wait, zero steam or any water of any sort comes out of the steamer itself, and I have tried cleaning it. the machine is about 8 years old, but very rarely used; last time I used it the steamer was working fine, but this was about a year ago :) any suggestions?
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Posted on Jan 02, 2017
Several things I would check here. How old is your machine? Is the coffee coming out hot enough? If not, then perhaps the boiler is not reaching optimum working temperatures and needs replacing. When did you last descale your unit? If you live somewhere where there is a lot of hard water, and you don't prefilter it, then it could be scale build up in the tube. Try soaking only the tube end of the wand in some vinegar for about an hour, then try flushing it with steam once again. Finally, one has to be dilligent in CLEANING the steam spout right after you use it, EACH AND EVERY TIME! (that is why you almost always see barristas with a damp cloth over their shoulder, ready to use). Milk left on the wand will bake on and become quite hard to remove. This will happen on the outside as well as inside the tube. Soak the end of the tube with boiling hot water for about 10 minutes, wipe the end clean, and with a fine wire or pin clean the inside of the steam wand tube. You may have to repeat this procedure several times to fully clean the wand. If you are at all mechcanical, you could take your machine apart, remove the wand, and soak/clean it separately. But only do this if you are a quite confident handy person. Hope this helps and good luck!
Posted on Nov 03, 2007
SOURCE: Francis X1 overheat quickly
hey. you have calcium build up on the wands that go in your boiler so they can't messure the temp properly so it keeps heating.buy a decalcifier from any coffee site online or coffee machine sales and repaires place.
Posted on Dec 14, 2008
Hello all, I had the same problem and I was not willing to pay to repare the machine so I opened it and had a look inside but could not find anything.
Then started connecting/disconnecting different parts of the machine to isolate the problem which turned to be the boiler. There must be some short inside it so nothing I could fix myself.
Instead what I did is to disconnect the ground connections (yellow cables) and now it's working fine! I didn't notice anything in the last couple of weeks so I'm enjoying the machine again.
Of course there must be a better solution for the problem but this "quick and dirty" trick turned to work out for me!
Posted on Apr 10, 2009
The pump for the Kenwood ES-547 is the same one and is available form Kenwood here.
I know it's the same pump (part no. E, Type EP5) as I owned the Kenwood, then an X1 and now have an X2 which I have modified to take new brass boilers. Its very simple to fit but be careful when removing the pipes form the old pump as they can be very tight - I used a hair dryer to warm them 1st which helps a lot.
By the way, I called Empire to obtain spares and got a very unhelpful person telling me I'd have to send the macine to them - No thanks, would rather do it properly myself!
Hope this helps
Posted on Aug 12, 2009
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