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Power button not working

I have 2 problems regarding my MSI laptop, 1st when i power on my laptop when it arrives to the windows logo, the screen will just go black and no response at all then after that i need to force shut it down, thats my 2nd problem the power button doesnt work, usually i hold the power button until the unit shuts down but in this case i need to remove the battery to shut down...i hope some can help me thanks in advance

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  • Expert
  • 82 Answers

You didn't say Windows what? makes a big difference you gotta know. Have you tried a safe mode start up by tapping F8 a few times key right after Bios screen blanks & before Win. screen appears. Once in the boot menu choose safe mode. Let it boot then try decreasing the video settings & restart. if that"s not the fix restart in SM & uninstall video driver. It should reinstall a working driver on next start up.

Posted on Jul 13, 2013

Testimonial: "the OS is windows 7 ultimate 32bits, and i cant go on safe mode, the screen goes black when it goes to the login screen in safe mode..."

  •  Brad
    Brad Jul 14, 2013

    You may need to repost your question. I know less about how this site works than I'd like. But it seems that once anyone gives an answer to a quetion, that question is removed from the unanswered quick view list.And I can't figure out how other techs can find it & join the discussion. No help menu here. If you repost I'll not give an answer so some one else can.

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you may have a faulty motherboard connection, but try connecting the power adapter in without the battery and see if it runs, then replace the battery back in the compartment.

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SOURCE: Incomplete Boot-up of Compaq Evo N800c running Windows XP Professional.

Your problem is not a capacitor problem, that is so remote of a possibility it is it's a one in a million!

I Have read all the info here and find Darklord has already posed the correct solution (with explaination) 3 days ago,

Have you since verified hard drive and I'm just missing that fact?


Posted on Jan 10, 2008

danasaur
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SOURCE: nx 6110 boot up issue

None of the above. Sorry. All those "solutions" are "shooting in the dark". There is a definitive method of determining the problem here, without guesswork.

The "HP screen" you speak of is an "advertising mask" governed by the "quiet boot" option in BIOS.

This HP screen is shown INSTEAD of showing you exactly what BIOS is "doing" at that moment: First, a ROM checksum to verify BIOS is OK, then a quick system check of the most basic components, and if that goes well, the next thing it does is count AND check the RAM. Finally, after all that is done, it will look for a hard drive and query that drive for cylinder or LBA size, then look at MBR for sector zero, to find an operating system.

So here is what you must do to SEE all that taking place:

1. Make sure the system is TOTALLY cold (off, not in any ACPI state). Do this by pressing and holding the power button for 10 seconds, then release.

2. Remove Battery and the PSU (AC power supply)

3. Insert the PSU connector (only) this will also eliminate any battery problems. Batteries with dead cells can pull out so much current that you get slow boot/running performance. More on this later.

4. Now, start the computer, and keep pressing ESC key, quickly. It may start beeping. Stop and wait then.

5. Next, you will see a BLACK screen instead of HP screen. There will be some white text that scrolls. First the BIOS type and version. Next, RAM will be counted, and last, a HD will be reported. Last (or if any of the above have a problem) any errors will be reported. Some BIOS will specify the error, others will report it as "code XXX". Send me (post) this info, and I will analyze the problem.

NOTE: you can hit the PAUSE key at any time, to read the info, if it runs too fast for you. Then press PAUSE key again, to resume the BIOS data post process. Once you have reported back with any errors (as in step 5 above), we can also do this same thing with Windows, to "see" the black screen/errors reported as the PC boots.

Posted on Jan 24, 2008

MysteryFCM
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SOURCE: HP dv6835tx Notebook with Visa Ultimate 64-bit will not shut down

From what you've described, it sounds like you are clicking the Standby button, instead of the actual shutdown option. On the Start button, you will see (from left to right); Left: Start Search Middle: Standby Middle: Lock Right: Arrow Clicking the arrow will show you the Shutdown menu option; http://blogs.chron.com/techblog/archives/shutdown.jpg

Posted on May 26, 2008

  • 39 Answers

SOURCE: my msi wind wont start!!! i was trying to

I'd like to help you, but it is very difficult to diagnose based on your description. We will need to gather more info as we try a few things.
1. Why are you reinstalling? 2. How old is the system? 3. Try the following & let me know the result: turn system back on. When the normal LED indicators are on, press & hold down the power button for 4+ seconds until everything goes off. 4. If step 3 worked, then turn power on & hit bios setup key (f2?). 5. See if HDD is detected.

Posted on Jun 07, 2010

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How can I recover my cr700 when after going into recovery mode I have nothing on screen.the mouse works but blank screen.i get the win logo and loading windows files but nothing after that. I have tried...


If you have backed up your data (photos, documents, etc.) on an external hard drive, USB disk, DVD's.

If there is company data, or otherwise valuable data, this is better left to a professional! If you are able to cope with the possible loss of all your data, feel free to continue reading.
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After you have baked up your data. You could try to recover windows from the error by:
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!THIS WILL DELETE ALL YOUR PERSONAL DATA AND RESTORE THE COMPUTER TO FACTORY DEFAULTS!
-Select "MSI Recovery Manager"
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-IF F3 Doesn't work, either your recovery files are missing, or your hard disk is failing. If this is the case, you can read on at:

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How do I return my msi wind u180 to factory settings


Use the recovery partition on your MSI laptop to recover its original factory settings. Recovering your MSI laptop to its original factory settings will resolve problems with instability that you may be experiencing as a result of missing system files that were accidentally deleted. Recovering your MSI laptop to its original factory settings will also completely remove any viruses on your computer's hard drive that you were unable to remove with anti-virus software. Fortunately, you can wipe all of the information off your laptop's hard drive and start with a clean slate.


Instructions
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Turn on or restart your laptop. Press "F3" repeatedly when the MSI logo appears on the screen during the boot process to be redirected to the "Windows Boot Manager."
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Highlight "Windows Setup [EMS Enabled]" using the arrow keys on the keyboard. Press "Enter" to access the recovery partition on the hard drive of the MSI laptop. The "System Recovery Option" dialog box will appear on the screen. Click "MSI Recovery Manager." Click "OK" when a message appears on the screen notifying you that your computer will be restored to its original factory settings.
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Click "OK" when a message appears notifying you that the hard drive will be formatted to begin the recovery process. A dialog box with a status bar will appear to indicate how much time is left in the recovery process. Depending on the size of your hard drive as well as how much personal data needs to be erased, the recovery process could take up to 45 minutes.
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Click "OK" when a dialog box appears on the screen indicating that the recovery process is complete. Your laptop will automatically restart and boot up to the Windows setup screen, where you can begin personalizing the settings for your Windows operating system.


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Hello there, i just owned a brand new Asus T100 for 2 days and today on the 3rd day after purchasing, i faced problems during boot/start up where the laptop gets frozen on the Asus logo screen.
I tried holding down the power button for 10 seconds and turned it on again. It ran a series of windows software updates before the start up, then after all software updates have been completed, the laptop resumed to freeze at the Asus logo screen again. I tried holding the power button for 10 secs followed by holding the power button and volume up button at the same time, to get into automatic repair/repair mode. THIS HELPS, get into the repair mode!

To cut it short, i tried the other advanced options as well as the restart button in the repair mode but to no avail. After carefully reading the different options in the 'advanced options' in repair mode...
Here's what worked for me:
1) If you're stuck at the Asus logo screen which doesn't seem to boot for ages or at least 10 minutes, hold down the power button for 10 seconds and let the screen turn black. (I did this with my charger plugged in, not too sure if it matters)
2) Count to 10 seconds. Switch the laptop on by HOLDING THE POWER BUTTON + VOLUME UP BUTTON at the same time. This will send the laptop into an 'automatic repair', followed by a 'diagnosing this PC' and after which you will see a blue screen which is the repair mode.
3) On the blue screen you will see 2 buttons, 'Restart' and 'Advanced Options'. Click on 'Advanced Options'. (DO NOT CLICK RESTART, it does nothing as you will get stuck again at the logo screen)
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5) Afterwards, it will attempt to repair your system then lead you back to the logo screen for startup.
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Turn on or restart your laptop. Press "F3" repeatedly when the MSI logo appears on the screen during the boot process to be redirected to the "Windows Boot Manager." Highlight "Windows Setup [EMS Enabled]" using the arrow keys on the keyboard. Press "Enter" to access the recovery partition on the hard drive of the MSI laptop. The "System Recovery Option" dialog box will appear on the screen. Click "MSI Recovery Manager." Click "OK" when a message appears on the screen notifying you that your computer will be restored to its original factory settings. Click "OK" when a message appears notifying you that the hard drive will be formatted to begin the recovery process. A dialog box with a status bar will appear to indicate how much time is left in the recovery process. Depending on the of your hard drive as well as how much personal data needs to be erased, the recovery process could take up to 45 minutes. Click "OK" when a dialog box appears on the screen indicating that the recovery process is complete. Your laptop will automatically restart and boot up to the Windows setup screen, where you can begin personalizing the settings for your Windows operating system. Hope this helps.

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My msi wind wont start!!! i was trying to reinstall my windows using the recovery disk, so restarted my wind but mistakenly pressed f12 instead of f11 to run the boot set-up, but my screen froze (totally...


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My dell inspiron 1525 has a black screen with a white cursor showing


First, I want to know if you sees the Dell logo after turning on the laptop? If yes then this is no boot issue.
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3. While laptop is on insert the Windows OS disc. Restart the computer. On the Dell screen keep tapping on F12 to show boot menu. In the boot menu select CD/DVD ROM Drive. Press enter then keep tapping on space bar until it will say Windows loading files, please wait.
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1 Answer

Hp Pavillion 5000 notebook


Bad day, huh? Here area couple of quick and easy things to try that may fix your problem. Then again, they may not,but it never hurts to try!

Step1
1) Take out your laptop battery.
2) Remove your AC power cord, that's the wall power, removeit.
3) Now hold down your poser button for at least 30 seconds.

That will drain any static electricity that has builtup on your laptop system board and many times fixes the problem of ablack screen. After the 30 seconds re-connect your laptop to the wall power andhit the power button normally and see if the laptop comes back up. Reinsertyour battery.

If that doesn't resolve the situation try step 2

Step 2 Bad memory Your memory (RAM) may need to be removed, andthen put back in (reseated). The videoshares the system's memory, and will not function if there is a problem.
1) Reseatmodule(s).
2) Swapmodule, preferably with known good.

Hope this helps the situation and makes your day go better!
Ron

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